DoorDashGlobal Head of Organization Research & Measurement
Nov. 2021 - Aug. 2023Seattle, Washington, United StatesDesigned DoorDash's company-wide employee listening strategy, successfully linking the employee experience to performance, customer satisfaction, order accuracy, and employee turnover. The recommendations generated by this research became a primary source for creating and measuring DoorDash-wide People objectives and key results (OKRs). Led, mentored, and developed remote and junior talent. Managed stakeholders and vendors fostering collaboration, alignment, trust, and effective communication.