The Concierge ClubAccount Executive
Jun. 2019 - Jul. 2020Toronto, Ontario, Canada- Orchestrated the strategic planning, flawless execution, timely delivery, and meticulous reconciliation of numerous marketing initiatives in collaboration with cross-functional teams including Operations, Creative, and Production departments.
- Skillfully juggled the management of multiple clients and programs concurrently, ensuring seamless coordination and exceptional service delivery.
- Spearheaded the exploration of fresh business opportunities through a blend of organic growth strategies and innovative sales tactics, resulting in enhanced market presence and revenue expansion.
- Directed the oversight and achievement of departmental qualitative, quantitative, and financial targets, including revenue generation, accounts receivable management, growth objectives, and client satisfaction metrics.
- Cultivated and nurtured relationships with key client contacts, providing dedicated support for the development and activation of impactful events and marketing initiatives.
- Formulated and managed budgets exceeding $100,000 for various events, consistently delivering within stipulated timelines and under allocated funds.
- Sourced, recruited, trained, and diligently monitored the performance of Brand Ambassador field staff, ensuring alignment with organizational objectives and standards of excellence.