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Argentina
Work Background
planck security SATechnical Content Creator
Nov. 2022 - Oct. 2023Barcelona, Cataluña, EspañaAt Planck Security, I specialized in creating technical content for user guides and documentation in the cybersecurity field. My work focused on simplifying complex digital security concepts and developing clear, accessible resources for end users. Key responsibilities and achievements included:
Developing and implementing communication strategies tailored to technical audiences, integrating storytelling, SEO, and digital marketing principles to enhance content visibility.
Writing and optimizing manuals, user guides, and technical documentation, ensuring the content was accurate, practical, and easy to understand.
Collaborating closely with technical and development teams to ensure that documentation accurately reflected product functionalities and benefits, improving the end-user experience.
Designing multimedia content for campaigns across various platforms, achieving a measurable increase in engagement.
Creating and managing content for websites and digital channels, aligning materials with user needs and organizational goals. My role required a strong combination of technical expertise and communication skills, ensuring that all resources effectively bridged the gap between complex technical information and user comprehension.
LedgerTechnical Support Sepecialist
Oct. 2021 - Nov. 2022Barcelona, Cataluña, EspañaAs a Technical Support Specialist at Ledger, I provided expert assistance to users in configuring and operating cryptocurrency cold wallets, ensuring a seamless and secure experience. Key responsibilities and achievements included:
Diagnosing and resolving technical issues related to connectivity, firmware updates, and fund recovery, improving user satisfaction and retention.
Offering guidance on best practices for cryptocurrency security and management, empowering users to navigate the crypto ecosystem confidently.
Creating and contributing to technical documentation to enhance product usability and ensure consistent communication standards.
Collecting user feedback to inform product and service improvements.
Managing queries via email, live chat, and forums, delivering timely and effective support to protect users’ digital assets. This role required strong problem-solving skills, technical expertise, and the ability to communicate complex concepts clearly to diverse audiences, all of which are crucial for content and communication roles.
Profesional independienteFreelance Communications Consultant
Aug. 2019Barcelona Area, SpainOver the past years, I have worked as a freelance professional on projects related to scientific communication, educational content creation, and environmental outreach. Among my most notable projects are the creation and coordination of Café Verde Barcelona, an initiative focused on environmental topics, and my involvement in the educational project Som Blau: Comunitats pel Clima, in collaboration with ICM Divulga and the Barcelona City Council. I have:
Designed and implemented communication strategies for clients in the scientific and cultural sectors, integrating storytelling, SEO, and digital marketing.
Developed multimedia content for campaigns across multiple platforms, increasing engagement by 25%.
Created and optimized content for websites and social media channels, ensuring alignment with audience needs and organizational goals. Additionally, I have developed multimedia guides on oral communication and performing arts for researchers, in partnership with the Spanish Foundation for Science and Technology (FECYT) and the Center for Studies on Science, Communication, and Society (CCS-UPF). These initiatives focused on enhancing public engagement and scientific dissemination. I have also utilised digital platforms and emerging technologies, such as Artificial Intelligence, to design interactive and effective learning experiences. My approach combines technological innovation with clear communication strategies to make science and knowledge accessible and engaging for diverse audiences.
ICFOTrainee – Corporate Communication Department
Feb. 2017 - Apr. 2017Barcelona y alrededores, EspañaAt ICFO, I worked in the Corporate Communication Department, managing internal and external communication while contributing to the institute’s strategic visibility and outreach efforts. Key responsibilities and achievements included:
Creating content for various channels and departments to support internal and external communication goals.
Participating in the strategic planning of international projects, developing communication strategies to increase the institute’s visibility and support its scientific mission.
Collaborating on fundraising campaigns and outreach initiatives to connect research activities with broader audiences, fostering stronger public engagement with science.
Enhancing the connection between scientific research and the public through clear and engaging communication materials. This role strengthened my ability to design and execute communication strategies, bridging complex scientific concepts with accessible narratives for diverse stakeholders.
Centro de Perfeccionamiento Profesional The CornerProfesora de Inglés
Sep. 2014 - Sep. 2015Barcelona Area, Spain
MIDE Management i Disseny d' EspectaclesCoordinadora
Oct. 2012 - Mar. 2013Barcelona Area, Spain
Pontificia Universidad Católica ArgentinaCoordinadora de Asuntos Culturales
Jan. 2008 - Jan. 2009Greater Buenos Aires, Argentina
Ministerio de Economia - Buenos AiresComunicación e Información
Mar. 2007 - Oct. 2007Greater Buenos Aires, Argentina
Fundación ExportarRelaciones Institucionales
Mar. 2006 - Nov. 2006Greater Buenos Aires, Argentina
VideoBardoProductora
Mar. 2006 - Oct. 2006Greater Buenos Aires, Argentina
Universidad Austral, ArgentinaEditora
Jan. 2005 - Dec. 2006Greater Buenos Aires, Argentina
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