Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Entreprise Customer Success Manager
BynderEntreprise Customer Success Manager
Feb. 2024Amsterdam, North Holland, Netherlands
Enterprise Customer Success Manager
StaffbaseEnterprise Customer Success Manager
Dec. 2021 - Feb. 2024Amsterdam
Account Manager
FareHarborAccount Manager
Apr. 2019 - Dec. 2021Amsterdam- First Account Manager for the French Market - Customer Success: dealing with escalations, providing a technical solution when necessary, clients retention - Account Management: Build a strong relationship with my clients, grow their business, be their internal business partner. Specialized in ecommerce, website optimization.
Global Operations Specialist - Travel Management Companies ( TMC) Booking.com Business
Booking.comGlobal Operations Specialist - Travel Management Companies ( TMC) Booking.com Business
Aug. 2017 - Mar. 2019Amsterdam Area, Netherlands- Cross-functional position: First point of contact for anyone with questions about our TMCs partners - Contracting tasks for our global and regional TMC - Daily Tasks: Managing the ticketing system for the team ( Zendesk) - Improving the processes based on feedback and data. - Client facing - Project management
Business development Team Leader - Booking.comBusiness (SaaS solution for Companies)
Booking.comBusiness development Team Leader - Booking.comBusiness (SaaS solution for Companies)
Feb. 2016 - Aug. 2017Amsterdam- Cold calling potential prospects. - Onboarding companies. - Inside sales - Identifying new leads via Linkedin, French associations, Networking events. - Selling the Business solution of Booking.com for SME and Enterprise. - Support Account Manager, Key Account Manager, and Area Manager. -Team Management (hiring, 1:1)
Partner Support Coordinator - Booking Home
Booking.comPartner Support Coordinator - Booking Home
Sep. 2015 - Jan. 2016Région de Amsterdam , Pays-Bas- Supporting new partners with their registration. - Providing training to the partners. - Helping the Property Management Company team with the registration of the agencies. - Fraud analysis
Housing Coordinator
Road RebelHousing Coordinator
Aug. 2014 - Jun. 2015Région de Amsterdam, Pays-Bas- Working with Entertainment customers ( Cirque du Soleil, Harlem Globetrotters, Anne Franck Movie Production) to help them find the best accommodation based on their needs and budget. - Negotiation skills: Contacting hotels by phone/ email to negotiate with them the best rate and cancellation policy for my clients. - Networking event with multiple hotels and chains.
Revenue coordinator
NH Hotel GroupRevenue coordinator
Jul. 2013 - Jul. 2014Région de Utrecht, Pays-Bas- Set up the pricing strategy on the different system (CRS, RMS, TPW, OTA’s) - Supporting regional Revenue Manager - Participating in the weekly meetings with the Hotel manager
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Claire on Intch
Customer Service
650037 people
36
Talent Acquisition/Human Resources
20
Administrator @ ESA/ESTEC
17
CEO / manager / designer @ ByAlex.shop
Customer ServiceClient Relations Specialist
136055 people
18
Sr. Tech Product Owner @ Public Group
16
Independent tattoo artist
20
Consultant Specialist