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Network Power<100 people
Roles
✨100%
Business Owner
🧑🔬100%
Engineer
Geos
🇮🇳100%
India
Work Background
Business Game Changers - SAExecution Coach
Oct. 2022South AfricaDeveloped and implemented execution frameworks, including Monthly-R.A.P., Quarterly-R.A.P., and Annual Execution Systems, aligning organizational priorities and tracking progress toward strategic goals. Trained senior management teams in OKR (Objectives and Key Results) methodology, driving measurable outcomes and alignment with company-wide objectives. Facilitated high-impact workshops with CEOs and senior teams using the DIBR framework (Describe, Identify, Brainstorm, Resolve), resolving bottlenecks and enhancing execution discipline. Successfully integrated execution systems in companies across various industries, with turnovers ranging from R35M to R500M. Created execution maturity guides to assess and improve organizational readiness, providing tailored roadmaps for scaling strategies and aligning resources. Designed technical frameworks such as the M-RAP system to enhance risk management, accountability, and performance monitoring. Customized Balanced Scorecards and facilitated their implementation, enabling organizations to focus on achieving their BHAG (Big Hairy Audacious Goal). Conducted workshops to establish execution rhythms, ensuring teams prioritized effectively, aligned cross-functional initiatives, and executed strategies efficiently. Developed tools to track execution progress, including maturity assessments and guides for long-term adoption of best practices. Created actionable workshop templates, engaging participants in interactive sessions and delivering tailored plans for execution success.
Cabernet EstateChairperson
May. 2021 - Aug. 2023South AfricaManaged the estate’s budget, including planning, tracking expenses, and ensuring financial stability. Oversaw project planning and execution for maintenance and development initiatives across the 36-unit residential estate. Fostered collaboration and managed relationships between residents, contractors, trustees, and the managing agent. Ensured compliance with fiduciary responsibilities, representing the interests of residents while balancing operational needs. Mediated disputes and facilitated resolutions to maintain community harmony and operational efficiency.
Cabernet EstateEstate maintenance management
Sep. 2019 - Feb. 2024South AfricaDirected general maintenance operations, ensuring high standards of upkeep and addressing issues proactively. Developed financial plans for maintenance projects, aligning budgets with community priorities and resource availability. Identified, planned, and managed maintenance and improvement projects to enhance the estate’s infrastructure and aesthetics. Coordinated with contractors to ensure quality delivery of services and adherence to timelines and budgets. Cultivated strong relationships with residents and stakeholders, balancing expectations with operational feasibility. Enhanced financial accountability through meticulous budget management and transparent reporting to trustees and residents.
Business Game Changers - SAOursourced Operational Manager at Business Game Changers
Oct. 2018 - Sep. 2024South AfricaScaled BGC’s annual revenue turnover by 4x through process improvement, strategic management, and operational efficiency. Developed and implemented foundational business processes and systems, including a Business Process Management Suite (BPMS), enhancing client service delivery. Managed multiple retainer projects simultaneously (7-10 projects at a time), ensuring they were delivered on scope, on time, and within budget. Designed and implemented Quarterly-R.A.P., Monthly Execution Rhythms, and Annual Planning frameworks to drive strategic alignment and data-driven decision-making. Built and managed a virtual team of six, including recruitment, onboarding, and performance coaching, fostering a proactive and collaborative culture. Migrated BGC’s operations to a centralized system, increasing internal communication efficiency by 95%.
Developed and maintained the financial function, including budgeting, financial modeling, and reporting mechanisms, ensuring seamless handover readiness. Implemented and managed the ActiveCampaign CRM system, streamlining client communication and sales processes. Facilitated high-impact workshops for CEOs and senior management teams, using the DIBR framework to diagnose and resolve operational bottlenecks. Created standardized policies, procedures, and SOPs to ensure consistency and scalability in operations. Monitored and optimized operational metrics, improving resource allocation and driving client satisfaction scores above 8/10. Enhanced risk management and accountability through the development of execution frameworks such as the M-RAP system.
The Burgeon Group Business Process CreativeFounder & Consultant | The Burgeon Group (TBG)
Feb. 2018 - Sep. 2024Launched The Burgeon Group as a boutique consultancy to provide operational management support and process optimization services for SMEs. Consulted with clients to identify operational inefficiencies, developing tailored solutions to enhance scalability and profitability. Designed and facilitated workshops, focusing on business process development, execution frameworks, and strategic alignment for professional service firms. Collaborated with Business Game Changers to implement execution frameworks, refine operational systems, and improve team performance. Delivered a high-value workshop for Etude Risk Management, addressing process alignment and operational stability. Applied entrepreneurial skills to build service offerings, conduct market outreach, and establish a nascent client base. Gained insights into SME operational challenges and refined methodologies for driving organizational efficiency.
Imagine KidzProject Manager & Social Media
Nov. 2015 - Oct. 2023Collaborated with teams to design and implement core business processes, enabling smooth operations for decentralized teams. Streamlined the customer journey from online form submission to hosting experiences, ensuring consistency and efficiency. Developed workflows and timelines to support the seamless execution of programs and events. Documented processes to create reproducible systems, ensuring scalability and ease of replication. Enhanced team collaboration through clear role identification and process transparency, fostering accountability and trust. Supported strategic planning by aligning operational workflows with organizational goals. Delivered a consistent participant experience by ensuring all steps in the journey adhered to predetermined timelines and standards.
Disakloof CampsiteMarketing Director
Sep. 2015 - Feb. 2018Appointed as the youngest board member, bringing fresh perspectives to marketing, operations, and financial strategy. Collaborated with senior board members to turn the campsite from a loss-making operation to profitability through strategic interventions. Developed and executed marketing campaigns to increase visibility, attract new visitors, and strengthen the brand’s reputation.
HaveHeartFounder & Event Organizer
Mar. 2015 - Oct. 2023Established and documented core event management processes, ensuring consistent execution and scalability of recurring events. Designed detailed task workflows and timelines to enable seamless reproduction of similar events. Coordinated logistics, volunteer teams, and collaborators to execute events that engaged diverse audiences. Developed and implemented marketing strategies to maximize event participation and community impact.
Fostered strong relationships with stakeholders, including sponsors, vendors, and community leaders, ensuring long-term collaboration. Ensured events remained within budget while delivering high-quality experiences to attendees.
Utilized process-driven methodologies to manage multiple events simultaneously with precision and efficiency.
NG HelderbergFamily ministry coordinator
Jan. 2013 - Feb. 2018Organized and managed recurring events (Sunday services) and once-off events (camps, outreaches) for youth and families. Recruited, trained, and coordinated volunteers, ensuring smooth event execution and fostering a strong sense of community. Developed and implemented core processes and workflows, enabling consistent and efficient event management. Strategized and managed the Family Ministry program, aligning goals with organizational values and community needs. Coordinated between staff, volunteers, and external partners to deliver impactful programs and events. Managed budgets for ministry projects, ensuring resource optimization while meeting program objectives. Built and maintained relationships with volunteers, parents, and community stakeholders to strengthen engagement. Implemented and maintained communication strategies to ensure alignment across all ministry activities. Empowered team members by fostering trust and creating processes that encouraged collaboration and accountability. Saved time and resources by documenting and streamlining event management processes, enabling reproducibility
NG GordonsbayYouth Worker
Jun. 2012 - Nov. 2012
NG SuiderstrandAss. Youth Worker
Jan. 2012 - Jul. 2012
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