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Work Background
SME Corp MalaysiaSenior Manager
Jul. 2018Malaysia, KuantanOverseeing the operations of the Pahang State Office with a focus on aligning MSMEs with national economic goals through strategic planning and stakeholder engagement. Initiating technology integration projects to boost MSMEs' operational efficiency by connecting them with relevant tech providers. Leading a diverse team, fostering collaboration and empowerment to meet organizational objectives. Managing programs to ensure effective utilization of financial aids and grants, aligning them with MSME growth targets.
Increased MSME engagement by 20% through focused networking and proposal initiatives, aligning local businesses with the Federal and State Government programs.
Successfully digitalized operations for over 300 MSMEs by partnering with technology providers, optimizing productivity by 25%, gaining recognition from Senior Management.
Managed grant support for MSMEs, enhancing access to Government funding and financial assistance.
Built strategic alliances with local agencies, increasing funding opportunities by 25% for regional MSMEs.
Facilitated over 100 business forums, talks, and workshops, reaching 3,000+ participants and promoting sustainable business growth.
Enhanced ISO compliance across the office, ensuring program quality and operational efficiency.
SME Corp MalaysiaAssistant Manager
Jan. 2015 - Jun. 2018Malaysia, Kuala LumpurManaged grant and financial aid programs, supporting MSMEs with financial resources for growth and innovation. Built relationships with innovation agencies and stakeholders to implement MSME development initiatives with a focus on innovation and productivity improvement. Conducted public engagement sessions, including business forums and motivational courses, to foster entrepreneurship. Connected innovators with MSMEs to enhance productivity and streamline the business cycle.
Managed grant programs that allocated financial aids to innovative MSMEs, supporting growth-oriented projects.
Forged strategic partnerships with innovation-focused agencies, increasing collaborative projects by 30%.
Conducted over public engagements, directly influencing the growth of over 100 local entrepreneurs.
Implemented productivity enhancement programs, reducing business cycle time by 15% for participating MSMEs.
Improved cross-functional collaboration on MSME initiatives, achieving a 20% boost in program efficiency.
SME Corp MalaysiaAssistant Manager
Aug. 2009 - Jan. 2015Malaysia, Kuala LumpurMonitored and analyzed MSMEs' fund utilization, ensuring effective performance outcomes from allocated resources. Designed and implemented developmental programs tailored to MSME needs, coordinating with stakeholders for policy assessment and improvement. Participated in engagement activities with internal and external partners, driving alignment on policy and program objectives.
Successfully managed fund allocations, achieving a 95% compliance rate in resource utilization among MSMEs.
Designed and executed development programs that increased MSME productivity by 20%.
Improved stakeholder engagement, conducting 30+ discussions on policy and program efficacy.
Supported policy reviews that led to the implementation of two key initiatives, enhancing support for MSMEs.
Consistently delivered reports and insights that informed strategic decisions, optimizing resource allocation.
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