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Work Background
Charles SchwabSr. Manager - IT Program Management
Jun. 2021Ann Arbor, Michigan, United StatesAs a Senior Manager in IT Program Management, I spearheaded a groundbreaking initiative to migrate data consumers from Charles Schwab's Teradata platform to the Google Cloud/BigQuery data warehouse. This multifaceted project demanded a strategic blend of technical prowess, cross-functional collaboration, and relentless attention to detail. Key Achievements: Seamless Data Consumer Migration: Led the successful migration of over 150 data consumer applications (both COTS and custom), thousands of scripts/end-user SQL code, and 1000+ reports using the Tableau, BObj, Crystal, among others. This comprehensive effort resulted in a smooth transition that minimized downtime and ensured business continuity. Continuous Engagement: Maintained unwavering business-facing and cross-functional team engagement throughout the migration process, ensuring schedule adherence and execution alignment. My commitment to open communication and collaboration played a pivotal role in overcoming challenges and fostering a cohesive team environment. Strategic Leadership: Due to the program's size and complexity, I maintained continuous communication with leadership, ensuring program baselines were upheld and risks/issues were proactively identified and managed. This strategic oversight ensured the successful execution of the program within the established timeframe. Industry Milestone: Completed the program in December 2023, marking a significant milestone in the financial industry. The magnitude of this achievement positions it as possibly the largest data migration ever completed within the sector. This experience not only showcased my ability to navigate intricate technical landscapes but also demonstrated my commitment to delivering results on a grand scale.
TD AmeritradeManager, Enterprise Projects II
Oct. 2017 - Jun. 2021Ann Arbor, MichiganAs a dedicated Manager in Enterprise Projects II, I took the helm in providing strategic program and project-level oversight, specializing in the dynamic domains of big data, data warehousing, data governance, reporting, and custom data-consuming application development. Key Accomplishments: Strategic Program Leadership: Spearheaded end-to-end oversight for large-scale programs, ensuring they were tightly aligned with organizational objectives. My strategic vision encompassed the orchestration of initiatives in big data, data warehousing, and custom application development, delivering impactful results that met and exceeded project goals. Data Excellence Advocate: Led initiatives to enhance data governance practices, establishing robust frameworks to uphold data quality, security, and compliance standards. My role in shaping reporting capabilities contributed to a data-driven culture, empowering teams with actionable insights for effective decision-making. Agile Project Management: Embraced agile methodologies to drive efficiency in custom data-consuming application development. My hands-on involvement in project management ensured the delivery of high-quality applications, fostering innovation and adaptability. Cross-Functional Collaboration: Fostered a culture of collaboration across diverse teams, seamlessly bringing together stakeholders from various departments. By encouraging open communication and shared goals, I facilitated the successful execution of complex projects with a focus on exceeding expectations. My tenure as a Manager in Enterprise Projects II was marked by a relentless pursuit of excellence, a commitment to innovation, and a keen ability to navigate the complexities of enterprise-level initiatives.
Long View SystemsSenior IT Project Manager
Nov. 2016 - Dec. 2017Greater Detroit Area, MichiganAs a seasoned Senior IT Project Manager within the consulting realm, I thrived in the dynamic intersection of technology, strategy, and client satisfaction. My role as a professional services project management consultant involved delivering meticulous project team oversight to a diverse array of clients spanning multiple sectors. Key Contributions: Client-Centric Project Leadership: Guided clients through the intricacies of IT project management with a keen focus on their unique needs and objectives. By tailoring project approaches to each client's sector, I ensured the delivery of solutions that were not just effective but also aligned with their broader business goals. Diverse Project Portfolios: Managed and executed projects encompassing IT infrastructure, COTS (Commercial Off-The-Shelf) application configuration and deployment, and seamless cloud migration. My versatility in navigating varied project landscapes attests to my adaptability and proficiency in delivering results across multiple domains. Strategic Technology Implementation: Spearheaded the successful configuration and deployment of COTS applications, ensuring optimal functionality aligned with client requirements. Additionally, led teams through intricate cloud migration projects, harnessing the power of cloud technologies to enhance efficiency and scalability. Client Relationship Cultivation: Fostered enduring relationships with clients by prioritizing open communication, transparency, and a commitment to exceeding expectations. Collaborated closely with clients to understand their visions, address challenges, and deliver solutions that positioned them for sustained success. My tenure as a Senior IT Project Manager in the consulting sphere has been marked by a dedication to client satisfaction, strategic project leadership, and the successful execution of technology initiatives.
Long View SystemsProject Manager
Aug. 2014 - Nov. 2016Greater Detroit Area, Michigan
Long View SystemsTeam Lead Project Management
Nov. 2013 - Aug. 2014Vancouver, Canada Area
Long View SystemsProject Manager
Jun. 2012 - Nov. 2013Vancouver, Canada Area
Long View SystemsProject Manager
May. 2011 - Jun. 2012Calgary, Canada Area
Shaw CommunicationsIT Release Coordinator
May. 2010 - Mar. 2011Calgary, Canada AreaIn my capacity as an IT Release Coordinator at a leading telecommunications company, I played a pivotal role in steering the strategic release coordination for seven dynamic IT research and development teams. These teams were dedicated to the inception, development, and release of cutting-edge technologies and features aimed at delivering unparalleled value to our customers. Key Contributions: Strategic Release Orchestration: Led the orchestration of IT releases across seven specialized research and development teams. By aligning their efforts with a keen focus on design, development, and customer-centric innovation, I ensured a cohesive and synchronized approach to delivering groundbreaking solutions. Innovative Technology Integration: Collaborated closely with research and development teams to seamlessly integrate innovative technologies and features into the release pipeline. My proactive approach to coordination ensured that our releases were not only timely but also reflective of the latest advancements in the telecommunications landscape. Agile Release Management: Embraced agile release management methodologies to navigate the dynamic landscape of IT projects. This agile mindset allowed for adaptability, enabling us to respond effectively to evolving requirements and deliver high-impact solutions to our customers with precision. Cross-Team Collaboration: Fostered a culture of collaboration among diverse IT research and development teams, promoting open communication and shared goals. This collaborative environment not only streamlined release processes but also contributed to an atmosphere of continuous learning and improvement. My tenure as an IT Release Coordinator has been defined by a commitment to excellence in project coordination, innovative technology releases, and a relentless pursuit of customer satisfaction.
Shaw CommunicationsHR Process Specialist
Jul. 2009 - May. 2010Calgary, Canada AreaIn my role as an HR Process Specialist within a forward-thinking telecommunications company, I spearheaded transformative initiatives aimed at optimizing existing HR processes and shaping novel frameworks for an innovative HR/Employee tool. This strategic approach not only elevated the efficiency of internal operations but also delivered immediate and tangible value to all users. Key Contributions: Process Optimization Excellence: Took the lead in optimizing and streamlining existing HR processes, introducing efficiencies that not only enhanced productivity but also contributed to a more agile and responsive HR function. This resulted in a seamless experience for both employees and stakeholders. Innovative Process Design: Pioneered the design and implementation of new processes for a cutting-edge HR/Employee tool. This involved a comprehensive analysis of user needs, feedback loops, and industry best practices, ensuring the tool's alignment with the company's strategic goals and immediate usability for all users. User-Centric Solutions: Ensured that all process enhancements and new tool implementations were not just technically sound but also user-centric. The immediate value delivered to users was a testament to the thoughtful design and meticulous execution of these processes, fostering positive engagement across the organization. Collaborative Change Management: Collaborated with cross-functional teams to seamlessly integrate new processes and tools into the HR ecosystem. My focus on change management ensured a smooth transition, minimized disruptions, and maximized user adoption, ultimately contributing to the overall success of the HR function. My tenure as an HR Process Specialist has been characterized by a dedication to process excellence, innovation, and the delivery of immediate value to users.
Shaw CommunicationsRecruitment Coordinator
Jun. 2008 - Jul. 2009Calgary, Canada AreaIn my capacity as a Recruitment Coordinator within a dynamic telecommunications company, I played a vital role in supporting eight IT departments by spearheading end-to-end recruitment processes. My responsibilities spanned from initial hiring efforts to seamless onboarding, transitions, and comprehensive status reporting.
West Pacific Consulting GroupTechnical Recruiter
Nov. 2007 - Apr. 2008Vancouver, Canada Area
Recreation Outfitters Inc.Dealer Service Representative / Pro Program Coordinator
Sep. 2006 - Nov. 2007Vancouver, Canada Area
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