Proven Performance GroupTech Support / Admin Assistant
Aug. 2019 - Jul. 2021(A specialized division evolved from UpTrending's performance branch) During my tenure, my multifaceted roles and accomplishments included: - Campaign Management: Teamed up with advertisers to meticulously set up and test campaigns, ensuring they hit the ground running upon activation. - Landing Page Design: Played an integral role in designing and executing landing pages for company-owned websites, enhancing user engagement and elevating conversion rates. - Workflow: Adopted Monday.com for efficient project management, ensuring a streamlined workflow and adherence to project timelines. - Technical Troubleshooting: Tackled and resolved various technical challenges, serving as a bridge between account managers and advertisers to ensure harmonious solutions. - Client Relations: Cultivated and maintained strong relationships with clients, offering transparent communication via email and chat, and ensuring they remained updated and satisfied. - Platform Expertise: Delved deep into leading third-party tracking platforms like Everflow, Cake, and Impact, guaranteeing precise data tracking and insightful analytics. - Financial Precision: Regularly reconciled weekly and monthly figures, streamlining the preparation and dispatch of invoices. - Innovative Design: Contributed to the creation of captivating ad creatives tailored for diverse platforms, ensuring alignment with target audience preferences. Empowered by a meticulous, results-driven approach, my focus remained on pushing the envelope, continually striving to exceed industry benchmarks and provide unparalleled value to our clients.