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Work Background
Professional Freelancer
MyExec Virtual ServicesProfessional Freelancer
Jan. 2024Australia I have a large skill set which I utilise by freelancing and temping. I keep my skills fresh and up to date and have the flexibility to be able to meet deadlines and complete contracts in short timeframes when required to do so.
Export & Logistics
Vitasoy AustraliaExport & Logistics
Dec. 2021 - Feb. 2024Australia
General Manager
Immix Integrated Metal ManagementGeneral Manager
Jun. 2019 - Dec. 2021Wodonga, Victoria, AustraliaManaging Administration and Maintenance Export Operations end to end Customer Service Weighbridge Operation & Management Database Management WH&S Tender Preparation Fleet Management Operations / Truck Scheduling Inventory & Compliance for machinery & trucks Management of Fleet pre starts and ensure compliance and servicing is completed with onsite mechanics. Oversee Maintenance and Offices over 2 rapidly growing sites to ensure continuous business improvements and implementing processes and adherence to ensure business success.
Director
M.E.M Property Developments Pty LtdDirector
Jan. 2016• Property Due Diligence / Buyers Agent • Buying / Flipping / Developing • State Regulatory Requirements Purchasing property on behalf of investors. Due Diligence and property research conducted for investors and property developers. Property Valuations and sourcing off market & under market valued properties. Maintaining property spreadsheets and databases to provide a portfolio with accuracy to investors. Completion of due diligence for time poor investors. • Purchasing Investment Properties on behalf of investors
Buyers Agent & Real Estate Investor
D&M Property Developments Pty Ltd Buyers Agent & Real Estate Investor
Jan. 2016 - Apr. 2020Albury, New South Wales, AustraliaPurchasing property on behalf of investors. Due Diligence and property research conducted for investors and property developers. Property Valuations and sourcing off market & under market valued properties. Maintaining property spreadsheets and databases to provide a portfolio with accuracy to investors. Completion of due diligence for time poor investors.
BPO Credit & Collections Process & Exception Business Improvement Specialist
AGL AustraliaBPO Credit & Collections Process & Exception Business Improvement Specialist
Sep. 2004 - Dec. 2017Melbourne, Victoria, AustraliaManaging SLA’s for Offshore deployment Managing credit collectors in the Philippines including 3 months travel per year. Managing back office staff in India. Writing and training company processes and education Offshore deployment and effective delivery of offshore operations. 11 Years of SAP CRM experience, training and implementing changes. Preparing Daily, Weekly and Monthly Reports Key Stakeholder reports, engagement and project development Compliance and regulation monitoring Offshore project delivery. Direct monitoring of a range of exception processing items conducted offshore ensuring compliance to key SLA's including quality and timeliness. A focus on delivering improved business efficiency and resulting cost reductions through identification and escalation of processes, user/vendor performance and system performance opportunities. Revenue Investigation including, Default Listing Compliance, Fraud investigation, Illegal Usage, Hydro Investigations, Bankruptcy and Liquidations.
Hardship Case Manager
AGLHardship Case Manager
Sep. 2002 - Sep. 2004AustraliaHardship Case Manager Assisting customers manage their electricity and gas consumption to their means. Assisting with payment plans with case management reviews to ensure disconnection of their essential services is avoided.

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Property Research & Investment Expert
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