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Work Background
Program Management Analyst
HRS Consulting, Inc.Program Management Analyst
Jan. 2024
Logistics Coordinator
Zoche LLCLogistics Coordinator
Nov. 2021 - Aug. 2023Burleson, TX• Trains others continuously with improvement tools and principles. • Investigates and implements ideas for quality improvement, increased productivity, and cost reduction. • Responsible for identifying, scheduling, implementing, and following up on process improvement activities throughout the supply chain management process. • Achieved process improvement results by implementing lean six sigma tools hands-on. • Manages and tracks all functions of the warehouse and logistics processes (scheduling receiving, shipping, and deliveries) to ensure the availability of resources. • Maintains strong vendor connections at all stages of each order, including arranging pricing and delivery structures and managing shipment or paperwork concerns.
Distribution Center Supervisor
WalgreensDistribution Center Supervisor
Sep. 2020 - Jun. 2021Waxahachie, Texas, United States• Manages documentation of and training on logistics and supply chain management procedures. • Work closely with the management team to identify business processes not meeting expected performance levels and determine improvement strategies. • Built strong Team Member relationships with over 150 employees. • Strong communication skills with the ability to influence and negotiate with Team Members, co-workers, and upper management. • Interpreting company policies to workers and enforcing safety regulations, reducing the average number of safety incidents by two weekly incidents.
Lead Logistics Specialist
Samsung ElectronicsLead Logistics Specialist
Feb. 2020 - Aug. 2020Coppell, Texas, United States• Developed and updated instructional materials. • Directly responsible for successfully implementing the freight forwarding process, which improved the delays in the e-commerce supply chain process. • Developed a Business Rule used cross-functionally amongst different teams to increase data integrity. • Develop and compile monthly service reports consisting of data analysis and recommendations to improve the process flow of the e-commerce department. • Responsible for assessing the accuracy of the Third-Party KPI reporting to ensure data accuracy.
Pet Care Coordinator
The Boarding BungalowPet Care Coordinator
Aug. 2019 - Feb. 2020Carrollton, Texas• Give accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints. • Achieved customer satisfaction rating of 95% within four months, exceeding location target. • Work with upper management to ensure appropriate changes were made to improve customer satisfaction. • Provide a friendly and positive attitude at all times, even with unhappy and unruly customers. • Maintain and organize databases of customer information to ensure personalized services. • Brings productive energy, accuracy, and enthusiasm to both individual and group projects.
Logistics Manager
United States Marine CorpsLogistics Manager
Sep. 2017 - Sep. 2019Okinawa, Japan• Planned, coordinated, and tracked the movements of over 150,000 personnel and over 50,000,000 Short Tons totaling more than 500 million dollars in assets through a global, multi-organizational, and operating system, including the reverse logistics movement. • Supervised and synchronized global planning efforts of up to 5 separate teams across vast distances and time zones and when supervising employees’ work production. • Managed complex data within Microsoft products to include Word, PowerPoint, and Excel documents involving over 4,000 data points encompassing all areas of the logistical process. • Organized and analyzed historical data and accurate accounting of information to improve company policies allowing faster and more precise tracking methods at the lowest cost.
Logistics Clerk
United States Marine CorpsLogistics Clerk
Aug. 2014 - Aug. 2017Iwakuni, Japan• Arranged and tracked over 3,000 personnel and 100,000 pounds of cargo throughout the Pacific Region, including Japan, Korea, Malaysia, Thailand, Indonesia, Guam, and throughout the United States, including Alaska and Hawaii, with specialized experience in aerial movements. • Distributed over 38 cost projections monthly based on historical data saving the organization an excess of $500,000. • Converted over ten years of data files from stationary to digital, allowing the company to track historical data better, increasing efficiency by 94%. • Supervised the inventory and stock control for all logistic shipping equipment resulting in a 100% inventory control rating estimated at $2 million.
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