ConvergeOneProgram Manager / Project Coordinator
May. 2021 - May. 2022United States● Collaborated with the C1CX Smartsheet Go-live team by developing Smartsheet report/Dashboards, training programs, and PMO process documentation for enhanced portfolio support.
● Initiated and presented detailed reports on project status, milestone progress, UAT testing, and unique deliverables to external stakeholders and senior managers.
● Boosted the C1CX team's developmental productivity by 95%, creating comprehensive project development plans and coordinating resource allocation with other project managers.
● Leveraged time management skills to manage multiple projects and improve efficiency within Smartsheet, ensuring to meet deadlines through effective project scheduling.