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Work Background
fusionSpanDirector, Alliances and Business Development
Jul. 2024Chicago, Illinois, United States
SimplusManager, Alliances
May. 2023 - Jul. 2024Chicago, Illinois, United States-Scoped, proposed, and estimated Salesforce transformational projects for Enterprise and Commercial clients
-Increased organization's operational efficiency by creating a repository of Intellectual Property that can be easily searched and reused in future projects
-Increased pipeline and revenue by creating an Alliances plan, including fostering relationships with key RVPs and AEs at Salesforce, facilitating lunch-and-learns, and attending forecasting calls
-Partnered with Salesforce and the Simplus Executive Team to create GTM strategy and assets for Data Cloud and Spiff
SalesforceSenior Solution Engineer - Service Cloud
Jan. 2022 - Dec. 2023Chicago, Illinois, United States-Closed over $1.3M in first 5 months after on-boarding into the role
-Quickly learned and became certified in all Service offerings (Voice, Digital Engagement, Field Service, General Case Management/Service Console)
-Acted as a mentor to Associate Solution Engineers, providing coaching on sales motions, demo skills, in-depth product knowledge, and business acumen
OracleSenior Solution Engineer - Enterprise Accounts
Jan. 2021 - Dec. 2022Chicago, Illinois, United States
SalesforcePre-Sales Engineer - Revenue Cloud
Jan. 2018 - Dec. 2021Chicago, IL, United States-Lead deal cycles from qualification and discovery through demonstration for customers totaling over $4M in ACV
-Engaged as technical resource to build demos for over 90 customers in deals totaling over $38M in ACV
-Manage updates and scripts of several standard demos used by the worldwide sales organization
-Present demos to key stakeholders (Salesforce Administrators, Sales, Finance, IT, Executive Leadership, etc.) in a manner that exemplifies how Salesforce can solve customers' business problems
-Develop reusable demo building assets that improve efficiency of entire sales organization
Origami RiskConsultant
Jan. 2017 - Dec. 2018Greater Chicago AreaOrigami Risk is the Industry Leading Risk Management Software for Corporations, Government, TPAs, Risk Pools, Brokers and Carriers. -Use Agile Project Management methodology to lead implementation of a Risk Management Information Software (RMIS) solution
-Work with key stakeholders to design, customize, and implement software to support clients' goals and optimize workflows
-Write SQL queries to build customized analytic reports for data visualization and trend analysis
-Provide ongoing training and support to clients to ensure customer success and satisfaction
-Identify opportunities to use technology to solve clients’ business problems and demo additional functionality for expanded sales
Lightning Bolt SolutionsConsultant
Jan. 2016 - Dec. 2017San Francisco Bay AreaLightning Bolt Solutions is the leading provider of automated physician scheduling for hospitals and health systems around the world. The company manages over 3 million physician shift hours each month, helping to create schedules that promote work-life balance, productivity, and patient safety. -Construct customized reports and clean data with SQL
-Performed data mining/analysis of scheduling trends for hospitalists and effects on physician burnout
-Managed implementation of scheduling software for 150+ user enterprise client
-Create reports for enterprise client demos using Tableau
-Identify, create, and implement clients’ scheduling requirements in a logical manner to automate schedule generation
-Train new clients on all aspects of the software to maximize productivity and limit time spent editing each schedule
-Compose training documents for both internal and external documentation
-Work with a continuously expanding client base of over 700+ scheduled providers
Loop WorksIntern
Jan. 2015 - Dec. 2016ChicagoLoop is a cloud-based recruiting software company that specializes in 2-way SMS recruiting. Responsibilities spanning multiple areas of business and IT, including but not limited to:
-Client-facing through responding to helpdesk tickets
-Social media marketing
-Following through with leads acquired through the company's website
-Researched and assisted in the implementation and conversion to the most effective project management software for the company's workflow
University of Illinois at ChicagoUndergraduate Research Assistant
Jan. 2013 - Dec. 2015Neuropsychiatric Institute-Study examining the effects of cortisol on cognitive function in HIV+ individuals. The study sought to answer whether or not differences in impact on cognitive function exist between sexes.
-Responsible for data scoring and input, analysis, and review of cognitive tests in SPSS Statistics.
-Certified to handle specimens containing blood-borne pathogens.
-Telephone screening to seek potential participants for the study.
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