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Work Background
Novo NordiskExecutive-level Administrative Support and Communications
Jan. 2023 - Aug. 2023Lexington, Massachusetts, United StatesInternal Communications Manager: Responsible for Communications-related administrative activities, brand ambassador, managed sensitive and confidential information like executive promotions, departures, etc. Designed and published digital content and other internal administrative-related resources. • Drafted, reviewed and/or sent organizational announcements on behalf of C-Suite executives
• Partnered with administrative colleagues for project delegation, meeting planning, etc.
• Created content for and executed 8-10 onsite events, including town halls and a speaker series, while partnering with the Site Administration and Operations Manager for successful execution of event management details
Beth Israel Lahey HealthExecutive-level Administrative Support and Communications
Aug. 2021 - Feb. 2023Boston, Massachusetts, United StatesInternal Communications Manager: Contributed to client-centric operations, providing proactive and responsive support. Disseminated resources through email, web content, print, and mailings. • Partnered with executives to design and/or implement PowerPoint presentations, programs and software
• Developed a comprehensive leadership directory of 100+, which included presidents and C-suite employees
• Introduced content on employee benefits, for newsletters and other channels
Kaiser PermanenteExecutive-level Administrative Support
Jun. 2018 - May. 2021Oakland, California, United StatesProject Manager: Provided support to C-Suite leaders as well as department lead. Spearheaded implementation and monitoring of programs for new employees, including workshops, trainings, and software application programs. • Delivered administrative support to department lead, including meeting arrangements and catering
• Managed departmental budgets, and maintained various records and documents for executives
• Co-designed, printed and distributed program packets and binders to over 300 leaders, managed three complex events (launch, simulation, graduation) for this robust leadership development program
Kaiser PermanenteExecutive-level Administrative Support
Nov. 2015 - Jun. 2018Oakland, CAProject Manager: Served as liaison to build strong working relationships with leaders and teams, ensuring successful deployment of new technologies to maximize productivity for pharmacy operations. • Coordinated and created itineraries for complex travel arrangements, and processed expense reports
• Transcribed notes, distilled and distributed information from meetings with C-Suite and other executives
• Designed and implemented complex scheduling, then managed dozens of employees regarding their needs
Kaiser PermanenteExecutive-level Administrative Support
Oct. 2010 - Nov. 2015Oakland, California, United StatesOperations Specialist: Swiftly incorporated time management, stellar support services and existing technology to support Executive Director, SVP and other C-suite staff. • Managed executive calendars and scheduling, including C-suite-level SVP and C-suite-level VPs, including scheduling of meetings that frequently involved 15+ executives with double- and triple-booked meetings
• Organized paperwork into paper and electronic filing for better access; managed purchase orders; processed travel reports and reimbursements
• Created and managed content for intranet website, including reward program and newsletter content
• Completion (on-time/on-budget) of communications and interview planning for an on-site compliance video project featuring 19 C-Suite and other executives
Kaiser PermanenteExecutive-level Administrative Support
Aug. 2005 - Oct. 2010Oakland, CAProject Coordinator: Created presentations and reports. Tracked project scope and schedules, and negotiated deadlines with business partners, vendors, and other stakeholders. Aided with Human Resources activities such as policy management, compliance, and onboarding. • Created and/or managed filing systems; designed various “how to” documents, binders, etc.
• Led complex recruitment hiring event application process, including executive reporting, complex web searches, and recruitment leader “polling” on existing trends and practices
• Annually managed over a dozen recruitment hiring events, featuring leadership of recruiter planning meetings, ordering and shipping giveaway items, and translating electronic lead information into reports
• Oversaw execution of a complex photoshoot featuring over 100 diverse staff members
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