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Network Power<100 people
Roles
💸100%
Marketing
🧑💼100%
C-level Executive
Geos
🇦🇪100%
United Arab Emirates
Work Background
DealerOnWeb Project Coordinator - contract
Mar. 2024 - Jul. 2024Remote- • Managed web development projects from start to finish.
• Coordinated cross-functional teams to ensure project milestones were met.
• Communicated project updates and timelines to stakeholders.
• Performed quality assurance testing to ensure websites met client specifications.
• Identified and resolved issues that arose during web development projects.
• Provided project coordination to build automotive websites.
TransamericaMarketing Automation Analyst
Nov. 2022 - Feb. 2024Cedar Rapids, Iowa, United States• Managed marketing automation platforms, ensuring data accuracy and system functionality.
• Developed and executed A/B testing strategies to enhance email marketing and customer segmentation efforts.
• Improved user experience and message relevance through collaboration with internal teams, leading to enhanced brand perception and customer satisfaction.
• Optimized technology resources by analyzing trends and performance gaps, resulting in cost efficiencies and improved campaign effectiveness.
• Executed email messaging campaigns, coded utilizing HTML & CSS
TransamericaBusiness System Analyst
Jan. 2020 - Nov. 2022Cedar Rapids, IA, United States• Provided first level support to Salesforce end users.
• Collaborated with stakeholders to gather and analyze business requirements.
• Designed and implemented efficient, effective business processes.
• Developed and maintained documentation for systems and processes.
• Provided training and support to end users.
• Consulted and provided project management for the implementation of Salesforce.
• Utilized Agile SCRUM methodology and Jira project management tools.
TransamericaRetirement Project Associate
Jan. 2018 - Jan. 2020Cedar Rapids, Iowa Area• Managed retirement project timelines and deliverables to ensure completion on schedule.
• Enhanced customer satisfaction by resolving retirement plan participant issues promptly and effectively.
• Collaborated with cross-functional teams to develop and implement retirement plans for clients.
• Improved data accuracy and efficiency through SQL query utilization for participant data management.
• Communicated effectively with clients to address inquiries and provide updates on project progress.
• Facilitated organizational efficiency by updating procedural documentation for clear communication and smooth processes.
TransamericaWebsite Support Specialist
Oct. 2016 - Jan. 2018Cedar Rapids, Iowa Area• Provided comprehensive customer support and issue resolution through phone and email.
• Delivered solutions tailored to enhance customers' online experiences. • Supported unique retirement product websites implementing time-sensitive solutions.
• Trained and mentored team members on customer service best practices.
• Contributed to designing and updated training documentation.
GoDaddySales & Service Internet Consultant
Oct. 2015 - Jul. 2016Cedar Rapids, Iowa Area• First level support for customer website, email and other GoDaddy applications.
• Developed and implemented sales strategies to drive online revenue growth.
• Provided exceptional customer service through various online channels.
• Analyzed data and trends to identify opportunities for improvement.
• Trained and mentored team members on best practices for online sales and service.
3BWebDevFreelance Website Developer
Apr. 2015 - Jan. 2024Cedar Rapids, Iowa Area• Provide comprehensive customer support and issue resolution. • Develop custom websites for clients based on their specific requirements.
• Design and implemented responsive web layouts to ensure optimal user experience across all devices.
• Optimize website performance by writing clean and efficient code.
• Manage and curate website content, ensuring relevance and engagement.
• Update project plan based on client feedback.
NESC StaffingEngineering Project Assistant
Dec. 2014 - Apr. 2015Cedar Rapids, Iowa Area• Collaborated with stakeholders to gather and analyze business requirements.
• Successfully led the migration of data from legacy programs.
• Utilized Agile SCRUM methodology and practices.
• Maintained transparent communication with stakeholders and tracked progress using Jira.
Sammons Financial GroupE-Marketing Web Content Specialist
Apr. 2012 - Aug. 2014Des Moines, IA• Collaborated with stakeholders to gather and analyze business requirements.
• Successfully led the migration of data from legacy programs.
• Utilized Agile SCRUM methodology and practices.
• Maintained transparent communication with stakeholders and tracked progress using Jira.
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