Requests
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Network Power<100 people
Roles
🔥50%
Startup Founder
💸50%
Marketing
✔️50%
IT
Geos
🇱🇰50%
Sri Lanka
Work Background
We AssistCo-Founder
Sep. 2024United Arab Emirates, DubaiI
GLOMACS Training & ConsultancyRegistrations & Billing Coordinator
Jan. 2024 - Jul. 2024United Arab Emirates, Dubai● Managed all aspects of registrations for the firm's training programs.
● Processed 40 registrations for training programs daily.
● Maintained financial records while ensuring accurate and timely billing.
● Responded to 80% of client inquiries within 15 hours of their inquiry.
● Collaborated with internal teams to optimize a smooth process and assisted with administrative tasks.
● Successfully managed communication with stakeholders in 50 different countries across European, Asian,
African, Scandinavian, and other GCC regions.
Freelancer Virtual Assistant
Oct. 2022United Arab Emirates, Dubai● Increased CEO productivity by an average of 20% by managing their calendars, scheduling 20 meetings per week, and handling 40+ emails and phone calls daily through administrative assistance.
● Conducted market research and studies as required by clients to assist with their business growth.
● Provided administrative and executive support to over 3 property management firms, 10 marketing agencies, and 14 startups across various industries.
● Implemented new communication protocols to improve team collaboration and streamline workflow across virtual teams of organizations.
● Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
● Supervised executive calendars while supporting administrative team to facilitate smooth operational flow. Provided effective meeting support by preparing agendas and taking minutes.
● Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines.
● Performed background research for special projects.
George Steuart Health (Pvt) LtdMarketing Executive
Dec. 2019 - Dec. 2023Sri Lanka, Colombo● Supported the Executive Director with - Scheduling meetings, managing databases, organizing networking events, creating reports, and creating marketing materials.
● Exceeded individual monthly, quarterly, and annual sales goals and directly contributed to achieving overall team targets.
● Utilized relationship management skills to partner with over 150 key healthcare decision-makers, resulting in significant sales growth.
● Utilized data analysis skills to generate comprehensive reports that tracked and analyzed team sales performance across different timeframes. During the process, streamlined data retrieval time by 33%.
● Conducted market research to identify new business opportunities and inform marketing strategies.
● Planned and executed product launch and development events, including vendor communication, logistics coordination, and on-site management.
● Organized over 50 networking events for respective products with a minimum of 150 attendees each, resulting in 25% new connections for the organization.
● Onboarded new team members by providing comprehensive training in both field and office environments.
● Coordinated developing and implementing CSR projects and health awareness campaigns(achieved through
collaboration with community and healthcare staff).
● Generated 46 reports monthly with an average turnaround time of 3 days.
● Provided excellent customer service to clients and colleagues, ensuring satisfaction and resolving any inquiries
promptly.
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