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Work Background
Self Manager HubBoard Member / Treasurer
Nov. 2022AustraliaThe Self Manager Hub is a values-driven organisation promoting the Human Rights, Equality, and Inclusion of people with disability. The Self Manager Hub was established with a grant from the NDIS Information Linkages and Capacity Building. At the Self Manager Hub we are building our profile as a national Peer-led organisation promoting and supporting the practice of self management so people with disability can lead the lives they choose.
Social Ventures AustraliaIT Manager
Feb. 2019 - Dec. 2020Sydney, AustraliaAs SVA's IT Manager, I made sure that staff have the best technology to perform their roles and change the world! I provided technical guidance on systems and processes and manage SVA’s internal and external partners in support of advancing SVA’s strategic objectives. This includes identifying, scoping and managing current and new IT project implementations including key technology such as Microsoft, Salesforce and Knowledge Management, and contributing to the organisation’s business continuity and risk management plans.
Active DirectionsIndependent Consultant
Oct. 2018 - Jun. 2020Sydney, AustraliaI am part of the Active Directions network focusing on IT Project Management. Active Directions is a flexible consulting practice delivering strategy, operational improvement, and exit and succession readiness services to the mid-market. We partner with like-minded accounting, investment and advisory firms to provide high quality management consulting services to their clients. Our team is made up of a diverse group of consultants who enjoy project-based work as well as being part of a team. We bring consulting and management experience to our varied client and partner network.
TechAbility SolutionsFounder, Principal Technology Consultant
Jul. 2018Sydney, AustraliaTechAbility provides a range of services for any business - from sole traders and small businesses, to growing enterprises and large organisations, and specialises in providing consulting for NDIS and Aged Care Providers and Not for Profit organisations.
Anita is the principal consultant for TechAbility and provides a range advice and services including technology advice & strategy, security & governance, software selection & implementation of CRM's, Finance, HR/Payroll, etc, advice on hardware & devices, website design & development, product management for bespoke custom software development, training & support.
https://techability.net.au/
RiskLogicProduct Manager, Technology Solutions
Apr. 2013 - Jun. 2018Sydney, AustraliaRisklogic is an established consulting firm focused on building organisational resilience for clients throughout Australia and New Zealand. To complement these services, RiskLogic's Catalyst Technologies business provides software solutions for business continuity, crisis management, emergency management and crisis communications. As the Manager of Catalyst Technologies, my role was to engage with new clients and deliver solutions that add value to their organisation. This includes product management and strategy, project management of all development work, business development and sales, marketing and customer engagement, managing the concept, design and development of software solutions, managing client implementations and support and user experience. I also managed the ongoing relationships with our software vendors and technology partners. The software has now evolved and rebranded as https://iluminr.io/ and has become an award winning global resilience platform.
Challenger Financial Services GroupProject Manager, Business Continuity and IT Audit
Oct. 2007 - Apr. 2013* Project Management of various projects throughout the business including Employee Access Controls system, SDLC process framework, Business Continuity software implementation, crisis communication system implementation, data centre center relocation, printer rollout, IT service desk system implementation.
* Managing Challenger's Business Continuity Management programme including: - business plans for 40 divisions, boutiques & locations in Australia & globally. - recovery plans for 100 critical systems & applications; - maintenance of plans on a quarterly basis; - management of executive committee plans and exercises; - coordinating annual disaster recovery testing and staff relocation testing events; - training and staff awareness.
* Management of IT Governance and Compliance obligations, including: - documenting policies & processes; - monitoring of staff compliance; - conducting internal audits; - training staff on processes.
* Management of annual IT external audit including: - review of all requests for information and evidence from auditors; - coordinating meetings with IT team members; - review of evidence provided by IT teams; - discussing audit findings with auditors and staff; - reporting results of audit to executives; - implementing remediation plans and process improvements.
SAI GlobalManager, IT Support & Services
Jan. 2006 - Dec. 2007* Managing the IT Helpdesk and Desktop Support team of 5 IT support staff and 1 Admin staff
* Coordinate delivery of IT support to approximately 1000 staff members
* Liaise with users and business managers including senior executives and board members
* Implement and manage support processes and procedures in line with ITIL and implementing use of helpdesk ticketing system
* Manage ISO 9001 and ISO 27001 compliance obligations for IT
* Project Management for various IT infrastructure implementations such as PABX upgrade and hardware refresh, printer rollout
* Manage vendor relationships to ensure quality delivery and service levels.
SAI GlobalPeopleSoft System Administrator
Jan. 2002 - Dec. 2006* System Administration and system support for Order Management, Supply Chain & Financials modules
* Business analysis for changes and improvements as well as major upgrade project
* Liaise with technical analysts to resolve issues and implement enhancements
* Writing queries and reports in Peoplesoft and MS Access.
* Training for 30 customer service staff, including development of training materials.
AMP Financial ServicesPeopleSoft HR System Administrator
Jan. 2000 - Dec. 2002* Security and system administration and support for HRMS / Payroll module.
* Business analysis for minor changes and enhancements and major upgrade project.
* Writing queries and reports in Peoplesoft and MS Access.
* Training for all staff, including development of training materials.
Managing DifferencesAdministration and IT Manager
Dec. 1999 - Jan. 2001SydneySmall consultancy business focused on cross-cultural training.
* IT and network administration
* Implementing and maintaining administration systems and databases
* Managing administration staff, consultants and contractors
* Researching marketing opportunities and developing marketing materials and website.
TAFETemp
Jan. 1998 - Dec. 1999
VariousAdministration
Dec. 1991 - Dec. 1999Following school, I worked in a variety of administration roles in publishing, cosmetics, finance, retail and training industries. During this time I developed strong skills in data administration, desktop publishing, written and verbal communication skills, and I discovered a keen interest in technology and began further education in IT. I also travelled extensively throughout UK and Europe during the 1990's.
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