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Work Background
Quality Assurance Specialist
GalapagosQuality Assurance Specialist
Dec. 2023 - Jun. 2024Oegstgeest, South Holland, Netherlands• Working in collaboration with QC teams to ensure oversight of equipment lifecycle including equipment qualification, maintenance and digital system deployment/updates. • Material quality oversight including supply chain management, material qualifications, material specifications and incoming goods disposition. • Reviewing and approving QMS records (deviations, change controls, CAPAs). • Reviewing and approving QMS documents throughout the lifecycle and new process deployment. • Quality assurance point of contact for systems implementations for QC Cell Tech Operation. • Reviewing and approving QMS QC methods and method transfer documents.
Technical Consultant
Capgemini EngineeringTechnical Consultant
Aug. 2023 - Jun. 2024Eindhoven, North Brabant, Netherlands• Outsourced for external customers and projects. • Innovation project, Philips project.
Process Scientist B
SymeresProcess Scientist B
Oct. 2022 - Aug. 2023Weert, Limburg, Netherlands• Writing batch records, project reports; • Updating safety protocols; • Technology transfer/scale-up; • Writing SOPs and WIs; • Change control and CAPA management.
Assistant Coordinator Engineer
SymeresAssistant Coordinator Engineer
Sep. 2021 - Sep. 2022Weert, Limburg, NetherlandsA CQV engineer: • Working on the expansion of the existing manufacturing facility (URS); • Preparing IQ/OQ protocols and reports, witnessing IQ/OQ; • Writing VMP and an annual equipment review schedule; • Performing an annual equipment review. Coordinator: • Writing SOPs and WIs; • Change control and CAPA management.
Manufacturing System Officer
Thermo Fisher ScientificManufacturing System Officer
Jan. 2021 - Jun. 2021Groningen, Netherlands• Resolve process and product cGMP/cGDP deviations within the given time frame (holding RAPID meetings to determine if the event is a deviation or not, conducting an investigation, interviewing stakeholders, performing RCA, suggesting CAPA when needed, performing reoccurrence checks, writing reports). • Working according to EH&S, Quality and cGMP regulations. • Collaborating closely with different departments (DSP, USP, MBP, maintenance, engineering, QA, QC) and their members (technicians, officers, engineers, SMEs, supervisors, managers). • RC tools used: Why-Why, Fishbone / 6M / 5M1E, Is/Is not, Brainstorming, Fault Tree.
PDEng Trainee - Process and Product Design
ShellPDEng Trainee - Process and Product Design
Oct. 2019 - Dec. 2019Eindhoven, North Brabant Province, NetherlandsExploring the possibility of using dense energy carrier - metal (iron) in a cyclic process (oxidation and reduction of the metal) for running a methanol plant on renewable energy.
PDEng Process and Product Design Trainee
Eindhoven University of TechnologyPDEng Process and Product Design Trainee
Oct. 2018 - Sep. 2020Eindhoven, North Brabant, Netherlands• Design or optimize processes and products that are based on the sequence of production steps, within a given period of time. • Combine various disciplines and methods in order to obtain the most suitable solutions. • Specify the requirements that must be met by a process, product, or system. • Determine the process parameters with boundaries and tolerances. • Translate assignments into manageable and concrete tasks and translate research findings into results. • Work in an interdisciplinary team. • Present problem solutions in a clear way, both in writing and in presentation.
Key Account Manager
NetLeaders- DasCoinKey Account Manager
Jun. 2018 - Aug. 2018Serbia• Managing and maintaining key client accounts. • Acquiring a thorough understanding of key customer needs and requirements. • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. • Providing correct products and services to customers in a well-timed manner. • Serving as the link of communication between key customers and internal teams.
Customer Service Representative
NetLeaders- DasCoinCustomer Service Representative
Oct. 2017 - May. 2018Serbia• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution. • Building sustainable relationships of trust through open and interactive communication. • Providing accurate, valid and complete information by using the right methods/tools. • Following communication procedures, guidelines, and policies.
Sales Assistant
Golden Lab & Engineering Sales Assistant
Mar. 2017 - Jul. 2017Zemun, Serbia• Sales Assistant for laboratory equipment and supplies. • Coordination between suppliers and customers. • Developing and maintaining connections with both new and existing customers. • Finding solutions for customer needs. • Ensuring that correct products are delivered to customers in a timely manner.
Summer Internship
Hemofarm ADSummer Internship
Jul. 2015 - Aug. 2015Vršac, Serbia• Learning about the operating principles of the company's key sectors related to manufacturing technology (R&D, manufacturing facilities for the production of solid-state, injection and sterile forms, microbiology department, quality control).

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