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Work Background
BoschAssociate Test Engineer
Jan. 2022 - Apr. 2025United StatesFor GM and Nissan projects Validate communication between Electronic Control Units (ECUs) in the Infotainment system, using communication protocols such as Automotive Ethernet and Control Area Network (CAN). Create and log bugs using JIRA, RTC, and communicate with partners for debugging Develop test procedures based on Structural Behavior Testing (SBT) and GMs' feature-level specifications. Execute released test procedures at the bench level for every software release of ECUs. Validate, debug, and improve infotainment features within infotainment modules such as Radio reception, Bluetooth connectivity, Audio arbitration, Navigation, Speech recognition, Third party internet applications like Alexa, Google, and various system-level requirements. Use hardware interface tools such as Vehicle Spy (GMLAN logs monitor), Canoe (CAN logs monitor), ConsoleOS (internal processor log capture), and Android debug board (Android logs monitor and capture).
BoschApprentice Application Developer
Oct. 2020 - Dec. 2021Learned multiple programming languages to develop and maintain applications.
Collaborated with a team of engineers to design and implement new features.
Participated in code reviews and debugging sessions.
Contributed to a project for Carline released in 2021.
Gained experience with Agile methodologies and version control systems (Git,Jenkins).
Quicken LoansMortgage Banker
Feb. 2018 - Feb. 2019Licensed in 18 states and at the Federal level with the NMLS. Assisted clients in selecting mortgage products by assessing financial profiles and recommending suitable loan options. Conducted pre-qualification assessments and educated clients on loan terms, interest rates, and repayment options. Analyzed credit reports, income documents, and debt-to-income ratios to ensure loan eligibility and compliance with underwriting guidelines. Worked with FHA, VA, USDA, and conventional loan products, ensuring adherence to federal and state lending regulations.
Dialog DirectCall Center Representative
Oct. 2016 - Dec. 2016Troy, MISupervisor (SLT2) (Program: Target.com) (September 2015-January 2016) and (October 2016 – December 2016)
• Answered Phone Calls for Target.com
• Placed orders for Target.com
• Tracked packages for Target.com Orders
• Recorded complaints and Complements about Target.com
Dialog DirectUnderwriter
Jan. 2016 - Oct. 2016Troy, MichiganUnderwriter/ Reviewer/ Tuition Advocate (Program: Smart Tuition) • Review application for Financial Aid for K-12 Private school across the US
• Review TAX Forms, W-2, Pay stubs, Child Support, and SNAP benefits for Applications • tracking and reviewing, in depth, documents required to help determine financial aid assistance • answering incoming calls regarding customer billing, financial aid, and website troubleshooting; making outbound calls to customers as needed
• accepting payments, and keeping customers informed and service per quality assurance guidelines
• Training New Underwriter/Reviewer when needed.
Dialog DirectCallcenter Agent
Sep. 2015 - Jan. 2016troy, mi Supervisor (SLT2) (Program: Target.com) (September 2015-January 2016) and (October 2016 – December 2016)
• Answered Phone Calls for Target.com
• Placed orders for Target.com
• Tracked packages for Target.com Orders
• Recorded complaints and Complements about Target.com
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