Marigona Kelmendi

Customer Education Admin @Radix

Customer Success ManagerProduct ConsultantResearcherAssociate PartnerCustomer ResearcherEducationConsultingSales & BizDevStartup Founder

Marigona Kelmendi, in her role as Customer Education Admin at Radix, is responsible for developing and implementing educational programs for customers. She ensures that customers are well-informed about Radix's products and services, leading to improved customer experience and satisfaction. Her role involves creating educational materials, conducting training sessions, and addressing customer queries. She also collaborates with sales and marketing teams to ensure that customer education initiatives are aligned with overall business goals. Her work is crucial in fostering strong customer relationships and promoting customer retention.

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Work Background

Costumer Education Administrator

RadixCostumer Education Administrator

Customer Success Specialist

RadixCustomer Success Specialist

Oct. 2019PrishtineData Integrity Specialist

Head Of Procurement

PR ConsultingHead Of Procurement

Sep. 2017 - Sep. 2019Prishtine Outsourcing Procurement for OTEK Builders, WeWork & UA Builders Group, New York USA

Apprentice

Ombudsperson Institution in KosovoApprentice

Sep. 2016 - Nov. 2016Prishtine Assisting in Controlling/Editing the reports that were to be published by the institution. Assisting in accepting, the complaints and replying them Confirming the differences between the draft and the law in force of Law of Infringement

Intern

Human Rights Center of University of PrishtinaIntern

Jan. 2016 - Jun. 2016PrishtineAssist on organizing events for students Research and write proposals for the ethic code of the University of Prishtina

Intern

Institute for Development Policy,INDEPIntern

Jan. 2016 - Mar. 2016PrishtineResearch Assisting in organizing conferences Media monitoring

Requests

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Personal Pitch

Client Education & Support: Ensuring Data Integrity

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