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Work Background
LATAM AirlinesProration Analyst
Nov. 2017 - Dec. 2022Provincia de Santiago, Región Metropolitana de Santiago, ChileValorize air tickets for the flights shared with other companies in order to process payments and charges
LATAM AirlinesSenior Representative in preferential treatment
Nov. 2016 - Oct. 2017Phone service for elite clients. Managing ticket sales, re schedule or re found with Kilometers.
Along with this I helped to decrease the case pool bringing support to Customer Service area during three months and subsequently in Field Support (IT) area for 6 months, while area was been restructured.
LATAM AirlinesContac Center representative
Oct. 2014 - Oct. 2016Phone service for re schedule, refund, and customer after sale services in English and Spanish. Along with this I helped to decrease the case pool bringing support to Re-found area.
El JuristaSecretary
Apr. 2014 - Oct. 2014Región Metropolitana de Santiago, ChileHas served as a friendly, hard-working and punctual employee. Carrying out activities such as telephone service and clients in person along with updating the company's website
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