Guilherme Freire

Technology Solutions Analyst @NewPC Tecnologia Ltda.

IT

Guilherme Freire is an accomplished IT Support Specialist with expertise in computer maintenance and technical support, complemented by advanced English proficiency in both written and spoken communication. He currently works as a Technology Solutions Analyst at New PC Tecnologia, supporting the Popular Housing Agency of Mato Grosso do Sul (AGEHAB/MS) by managing IT tickets, overseeing hardware, and maintaining IT infrastructure. With over 16 years of experience, Guilherme has a solid background in Active Directory, network monitoring, and information security compliance. Guilherme is also pursuing four postgraduate degrees, focusing on Cyber Defense, Cybercrime and Cybersecurity (Prevention and Investigation of Digital Crimes), Cybersecurity (Threat Detection and Protection of Information and Communication Systems), and an Executive MBA in Cybersecurity. Alongside his ongoing studies, he holds a degree in Blockchain and Digital Cryptography from Universidade Anhembi Morumbi and various certifications in data analysis, drone operations, and data protection. Known for his problem-solving skills and customer-centric approach, Guilherme consistently enhances system reliability and customer satisfaction across his roles.

People also viewed

Emmanouil Sofiadis

Double MSc graduate Food Scientist with specialisation in R&D , Market research and data analysis @Digital Bites

GreeceStartup FounderMarketing+5 tags

Vanessa Alinafe

Investment Operations Analyst @Huntington National Bank

United StatesFinancial AnalystAccountant+6 tags

Veer Bahadur Singh

Senior Manager @Canara Bank

India

FUNCIONÁRIO PUBLICO @MUNICIPIO DE SBC

Co Counder and Designer @studio tülü

Mário Teotônio da Luz Filho

Engenheiro Civil @Engenheiro Civil

BrazilCivil engineer🧑‍🔬 Engineer+1 tags

Senior Developer @DataArt

.NetAsp .NetAngular .Net+9 tags

MARÍA JOSÉ CAMPOS HERRERA

Graphic Designer @HWP

South AfricaSport FanGraphic Designer+2 tags

Michelle Mahony

Principal, Compliance, Risk & Audit Consultant @Mahony Consulting

ITAccountantCompliance Officer+12 tags

Feedback from Guilherme’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Analista de Soluções em Tecnologia

New PC TecnologiaAnalista de Soluções em Tecnologia

Aug. 2023Campo Grande, Mato Grosso do Sul, Brasil

Technology Solutions Analyst

New PC TecnologiaTechnology Solutions Analyst

Aug. 2021 - Sep. 2023Campo Grande, Mato Grosso do Sul, BrazilI perform tasks related to opening and handling IT-related tickets at the Popular Housing Agency of Mato Grosso do Sul State (AGEHAB/MS), in addition to active monitoring of hardware equipment used for daily work execution. I manage Active Directory on AGEHAB's domain (domain account management, access permissions, access groups, etc), manage and monitor the Print Management System (PapperCut), monitor the file server, and the local network. I also monitor Information Security policies, ensuring they are adhered to during the agency’s work execution.

Computer Equipment Maintenance Technician

Digix Soluções em TIComputer Equipment Maintenance Technician

Jan. 2021 - Jul. 2021Campo Grande, Mato Grosso do Sul, Brasil

UTS Tech Support REP 2

UnisysUTS Tech Support REP 2

Dec. 2017 - Sep. 2020Campo Grande, Mato Grosso do Sul, Brasil

Garçom

Outback Steakhouse BrasilGarçom

Aug. 2014 - Aug. 2015Campo Grande, Mato Grosso do Sul, Brasil

Operador de telemarketing

BTCC Conexão ClienteOperador de telemarketing

Sep. 2011 - Jul. 2012

Computer Technician

AutônomoComputer Technician

Requests

Touchpoint image

5

Looking for a Job

Guilherme Freire: Seeking Customer Support Specialist Role

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Guilherme on Intch

Startup Founder

265253 people

20

visual effects supervisor @ Trioscope Studios

22

CEO, Growth Hacker and Analytics Expert @ Saga Consulting

17

Marketing Director @ Climb Marketing

Startup FounderAdvisor

66915 people

22

CEO, Growth Hacker and Analytics Expert @ Saga Consulting

18

Biz Dev Director @ Nomad

15

CEO @ Damch