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Chief of Staff
Roots & Suits Talent ManagementChief of Staff
Jan. 2020Denver, Colorado, United StatesOur superpower is helping leaders/teams activate their superpowers! Specializing in: Organizational Development, Labor Management, Employee Engagement & Retention, Talent Development & Executive Coaching, Proven Sales & Marketing Strategies & much more! Measurable impacts include: Recruit: * 3 weeks search-to-offer * 70% 12-month+ retention Org Dev & Training: * +20% improvement to productivity * 15% reduction to operating expenses Employee Engagement * +20% Employee Retention
Vice President, Retail Sales & Operations
LivWell Enlightened HealthVice President, Retail Sales & Operations
Feb. 2018 - Jan. 2020Denver, Colorado• Oversaw the 20+ Retail locations for LivWell and was responsible for all functions and operations within the Retail department. Notable contributions and achievements include: • People: onboarded 3 Regional Managers, implemented Retail Training Plan for external/newly promoted leaders, created Development Program, developed headcount budget model, reorganized retail roles to prioritize customer experience, created Monthly GM Bonus Structure & Budtender Specialist Programs • Sales: drove ~15% YoY growth across enterprise (2019 vs. 2018), implemented sales commitment call cadence to drive ownership & accountability • Distribution: facilitated the growth of 3 doors in 2019 - 2 acquisitions and 1 ground-up build; also facilitated the closure of 2 doors in 2019 • Operations: implementation of the Retail Playbook (an iterative resource that unifies all stores with the high-level strategy), partnered with it team to develop and automate sales reporting • Strategy: developed retail evolution plan, outlining organizational design for growth and scale
Vice President, Retail
AT&TVice President, Retail
Dec. 2016 - Feb. 2018Greater Denver AreaOversaw Retail Sales, Operations, Marketing initiatives for 200+ (both company owned and authorized partner) locations & 650+ employees across 5 states * Measurable Pre-Cannabis Accomplishments included below; please see attached graphic *
Director of Sales
AT&TDirector of Sales
Feb. 2014 - Dec. 2017Oregon & Southwest WashingtonManage over 100 company owned retail & authorized retail location across Oregon & SW Washington. Key responsibilities are to coach & develop direct report team of 8, manage organizational headcount of 330+ employees, implement plans to enhance employee & customer experience, exceed sales goals and ensure financial stability through budget management.
Associate Director - Retail Leadership Development Program
AT&TAssociate Director - Retail Leadership Development Program
Aug. 2012 - Jan. 2014Greater Atlanta AreaOversee training, development & coaching of college graduate participants in the 6-month Retail Leadership Development program.
Program Execution Manager
AT&TProgram Execution Manager
Jan. 2011 - Jul. 2012Redmond, WashingtonProgram Management of initiatives related to Employee Experience on the West Region Sales Operations team. Projects included developing recognition programs & managing the recognition budget, overseeing development programs & initiating programs to enhance the Inspired & Engaged culture.
Area Retail Sales Manager
AT&TArea Retail Sales Manager
Sep. 2007 - Dec. 2010Sacramento, California AreaManaged 8 retail locations, driving results & exceeding all customer experience, sales & financial results. Additionally, I was responsible for inspiring, engaging & developing top talent within the stores.
Retail Store Manager
AT&TRetail Store Manager
Jan. 2005 - Aug. 2007Greater Los Angeles Area
Assistant Store Manager
AT&TAssistant Store Manager
Nov. 2003 - Dec. 2004Greater Los Angeles Area
Retail Sales Consultant
AT&TRetail Sales Consultant
Jul. 2002 - Oct. 2003Greater Los Angeles Area

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