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Work Background
Software Engineer
HPSoftware Engineer
May. 2022๐—ฅ๐—ผ๐—น๐—ฒ: ๐—ฆ๐—ฐ๐—ฟ๐˜‚๐—บ ๐— ๐—ฎ๐˜€๐˜๐—ฒ๐—ฟ / ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—˜๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ - ๐—”๐—œ๐—ฆ๐˜๐˜‚๐—ฑ๐—ถ๐—ผ As a Scrum Master for the analytics team working on the AIStudio project, I played a pivotal role in facilitating agile practices and mentoring team members in best practices within the software development lifecycle. My responsibilities included leading scrum ceremonies, engaging with stakeholders, and ensuring effective collaboration within the team. ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€: โ€ข Agile Leadership: Acted as Scrum Master, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure smooth project execution. โ€ข Training & Mentorship: Trained and mentored interns and junior software engineers on agile methodologies, coding standards, and development best practices. โ€ข Stakeholder Engagement: Attended stakeholder meetings to gather requirements, provide progress updates, and offer project estimates. โ€ข ETL Development: Led the design and implementation of an ETL process that extracted data from MongoDB and external APIs. Developed a Python analytics pipeline microservice to transform this data before loading it into an AWS Aurora PostgreSQL database. โ€ข Data Integrity & Observability: Oversaw the development of observability, telemetry, and auditing features for database records in both internal and external systems, ensuring high data integrity standards were maintained. ๐—ฅ๐—ผ๐—น๐—ฒ: ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—˜๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ - ๐—ฆ๐—บ๐—ฎ๐—ฟ๐˜๐—˜๐—ฑ๐—ด๐—ฒ โ€ข Developed a DHCP server for the SmartEdge product, responsible for capturing broadcasts from boot clients, assigning IP addresses, and provisioning machines with requested OS images.
Software Engineer
Kaiser PermanenteSoftware Engineer
Jul. 2019 - Apr. 2022๐—ฅ๐—ผ๐—น๐—ฒ: ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐—˜๐—ป๐—ด๐—ถ๐—ป๐—ฒ๐—ฒ๐—ฟ Oversaw the development end to end of SmartTriage, a machine learning application that aids physicians in the prediction of a patient diagnosis based on questions answered in the SmartTriage survey. Integral part of the SmartTriage team from inception. Created the DevOps framework for the microservice architecture using Docker, Docker Swarm, and Jenkins Pipelines. Also developed several modules in Java, and created the RESTful API service that initiated the SmartTriage survey sessions, and accepted patient response payloads from the answers provided in the questionnaire. ๐™ฟฬฒ๐š›ฬฒ๐š˜ฬฒ๐š“ฬฒ๐šŽฬฒ๐šŒฬฒ๐šฬฒ๐šœฬฒ: ๐—ฆ๐—บ๐—ฎ๐—ฟ๐˜๐—ง๐—ฟ๐—ถ๐—ฎ๐—ด๐—ฒ โ€” ๐—ฃ๐—ฎ๐˜๐—ถ๐—ฒ๐—ป๐˜ ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป ๐— ๐—ฒ๐—ฑ๐—ถ๐—ฐ๐—ฎ๐—น ๐—–๐—ฎ๐—ฟ๐—ฒ ๐—ฃ๐—ฎ๐˜๐—ต๐˜€ SmartTriage, is a patient questionnaire that is sent via email and SMS when a patient checks into an urgent care facility, or has an upcoming scheduled telehealth appointment. This application uses past medical history along with answers provided to questions in order to help predict a patient's diagnosis. Patient responses are recorded and sent to machine learning models in TensorFlow. I helped develop SmartTriage end to end, this includes the creation of the DevOps framework, creation of the database schema, procedures, and ETL processes, as well as the development of the RESTful API endpoint and various other Java microservices that handle patient questions and responses pertaining to their chief complaint. ๐—ป๐—ค๐˜‚๐—ถ๐—ฟ๐˜† โ€” ๐——๐—ฒ๐˜ƒ๐—ข๐—ฝ๐˜€ ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ Aided in DevOps support for KP SCAL Medical Informaticsโ€™ flagship application, nQuiry. nQuiry is a NLP pipeline that aids physicians in the analysis of EMR derived patient history and past clinical notes. I specifically helped troubleshoot issues with our proprietary orchestrator and also provided support related to our regression run workflow.
Software Developer
Fast Enterprises, LLCSoftware Developer
Nov. 2017 - Jun. 2019๐—ฅ๐—ผ๐—น๐—ฒ: ๐—ฆ๐—ผ๐—ณ๐˜๐˜„๐—ฎ๐—ฟ๐—ฒ ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—ฒ๐—ฟ Developed a process that took Arkansas State Police accident report data in the form of an XML file as input, and deserialized that data into VB.NET objects based on the XSD schema provided. These objects are used to create an accident history report output file which is sent to Carfax daily, and generates the state over 200,000 dollars in revenue annually. Analyzed SQL execution plans and query statistics to improve performance of existing SQL queries that run in our application on a daily basis, leading to a 50% reduction in server blocking. ๐™ฟฬฒ๐š›ฬฒ๐š˜ฬฒ๐š“ฬฒ๐šŽฬฒ๐šŒฬฒ๐šฬฒ๐šœฬฒ: ๐—”๐—œ๐—ฅ๐—ฆ ๐——๐—ฆ๐— ๐—ฉ โ€” ๐—”๐—ฟ๐—ธ๐—ฎ๐—ป๐˜€๐—ฎ๐˜€ ๐—œ๐—ป๐˜๐—ฒ๐—ด๐—ฟ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฆ๐˜†๐˜€๐˜๐—ฒ๐—บ Provided production support to the Arkansas State Department of Finance and Administration leading to the resolution of over 100 submission requests. One of these requests was the development and integration of a process that took Arkansas State Police vehicle accident data and shared that data with Carfax. I also worked on the implementation of REAL ID requirements for the Stateโ€™s driver services, and focused on query performance tuning as the application had heavy database transactions.
Analyst, Marketing Campaign
PennyMac Loan Services, LLCAnalyst, Marketing Campaign
Oct. 2016 - Oct. 2017๐—ฅ๐—ผ๐—น๐—ฒ: ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—–๐—ฎ๐—บ๐—ฝ๐—ฎ๐—ถ๐—ด๐—ป ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐˜ Identified and eliminated routing issues in our database trigger call matching logic that caused inaccurate reporting for key operational campaigns; reducing mismatched and non-matched calls from 3-4% to 0.1%, and improving process runtime by over 50%. Created and modified stored procedures used for our multi-month and daily call volume reports and incorporated them into our daily workflow. These reports provided trend analysis and forecasts to the VP of Sales and SVP of Portfolio Strategy. ๐™ฟฬฒ๐š›ฬฒ๐š˜ฬฒ๐š“ฬฒ๐šŽฬฒ๐šŒฬฒ๐šฬฒ๐šœฬฒ: ๐—–๐—ฎ๐—บ๐—ฝ๐—ฎ๐—ถ๐—ด๐—ป๐— ๐—ฎ๐—ฟ๐˜ โ€” ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—–๐—ฎ๐—บ๐—ฝ๐—ฎ๐—ถ๐—ด๐—ป ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฆ๐˜‚๐—ฝ๐—ฝ๐—ผ๐—ฟ๐˜ ๐—ฎ๐—ป๐—ฑ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€ Worked as the single point of contact for CampaignMart. An application that assisted marketing executives in the creation, and reporting on various active and inactive marketing campaigns within the organization. This application led to the consolidation of over 200 distributed excel reports into a single database with a more friendly user interface. CampaignMart retained the ability to download certain datasets into an excel format so that individual analysts could perform lead and loan level analysis based on marketing campaigns they are evaluating.
Executive Assistant
RNC Genter Capital ManagementExecutive Assistant
Jun. 2014 - Sep. 2016Los Angeles, CaliforniaPerform the actions required in order to maintain better relations between the Senior Vice President of the private client division and the clients we serve. Filing and processing of ICRF and COIN documents for client withdrawals/deposits, processing of TD Ameritrade and Schwab finanical IRA, 401k, JT TEN, and Trust documents. Also perform the actions required of an office clerk such as setting schedules, planning meetings, and maintaining a up to date and accurate calendar of events in Microsoft Outlook.
Customer Support and Receipt Verification Specialist
Gigway, Inc.Customer Support and Receipt Verification Specialist
Feb. 2013 - May. 2014Pasadena, CaliforniaAudit fraudulent receipts sent in to Gigway for reimbursement. Provide customer support to users of our mobile application, Punchcard. Assist with issues related to payments, prizing, and error/bug reports. Perform data entry with the creation and modification of excel spreadsheets, and Google spreadsheets. Capture data sent in to Gigway from userโ€™s receipt submissions.
Community Facilitator
Jay Nolan Community ServicesCommunity Facilitator
Aug. 2012 - Dec. 2012Los Angeles, CaliforniaProvided assistance for an individual with autism and other developmental disabilities. Developed community involvement and awareness through the execution of an individual support plan created by the community facilitator, senior family support coordinator, the individual being supported, and his father.
Assistant Manager, Operations
Forward StepAssistant Manager, Operations
May. 2012 - Dec. 2012Los Angeles, CaliforniaGathered, maintained, and researched information about potential foundations, and corporate and individual supporters. Helped manage multiple databases, ensuring that accuracy and integrity of information is maintained. Wrote informational material, and assisted in the management of fundraising projects. Other work related to the function of office manager, which ensured the smooth functioning of a small office.
Business and Legal Affairs Intern
Alfred MusicBusiness and Legal Affairs Intern
Oct. 2011 - Jan. 2012Van Nuys, CaliforniaHandled transactional legal issues, licensing, permission, contracts, and complex copyright and trademark issues. This Internship taught me how to research publisher information for third party songs, while also learning how to handle licensing royalty payments. I specifically worked with photocopy, mechanical, and synchronization licenses while interning at Alfred Music Publishing. I also registered numerous song titles with ASCAP while working with the business affairs department. This internship increased my knowledge of music/copyright licensing, while improving my ability to handle multiple tasks at one time.

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