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Work Background
OVHcloudCEE Sales & Marketing operations Manager
Jan. 2022 - Apr. 2024Wroclaw, Baja Silesia, Polonia
OVHcloudCloud Inside Sales Representative for Spanish market
Sep. 2019 - Jan. 2022Wroclaw, Lower Silesian District, Poland
Stileo.esKey Account Manager
Mar. 2019 - Jun. 2019Spain
Zurito Sp. z o.oFounder | SMB Consultant | Teal Organization Specialist
Jan. 2018Wroclaw, Baja Silesia, PoloniaI partner with small to medium-sized businesses across Europe to implement teal organization principles, align sales and marketing teams, and streamline operations using AI-driven tools. My approach is tailored to each client’s needs, ensuring sustainable growth and a burnout-proof workplace
Stileo.esAccount Manager
Nov. 2017 - Mar. 2019SpainWe are part of the FASHION INSPIRATION GROUP - www.inspigroup.com - the biggest fashion search engine network in Europe where we help people discover new trends every day. We can deliver a huge volume of sales in 13 countries. Top fashion brands are getting more than a quarter of a million transaction monthly. We are able to generate above-average effects also for you.
www.zapsiepieniadze.plOwner
May. 2017Lower Silesian District, Wroclaw County, PolandA little place online where I share ideas for small adventures with my big dog
CSS CorpMaintenance Sales Representative
Jul. 2016 - Nov. 2017Wroclaw, Lower Silesian District, Poland
TranslateMediaProject Manager
Apr. 2016 - Jul. 2016
TranslateMediaProject Coordinator
Apr. 2015 - Apr. 2016I manage translation projects for French market clients. I am responsible for recruiting translation teams, negotiating rates and fees, keeping project’s deadlines and managing each project budget.
SouthWestern Business Process Outsourcing (BPO) Ltd.Contact Center Supervisor
May. 2014 - May. 2015Łódź Area, PolandMy daily asks included work organization of the call centre; assigning tasks, organizing feedback and coaching sessions, supervising call flow, talk time and break adherence of over 100 agents. Closely cooperating with other supervisors, Quality Team and HR department. Additionally I successfully managed three teams: French, Sales and Data Entry
CSS CorpProcess Lead
Oct. 2013 - Mar. 2014Wroclaw, Lower Silesian District, PolandProcess Leader in a Customer Care Center for a company that provides networking solutions. My team was the first line of contact for the customers from all over the world. My main duties were to manage the incoming requests from the customers and to assign them to available agents, to provide the trainings for new agents and implementing new processes with the whole team. I was also responsible for creating reports and analysis of the workload.
CSS CorpCustomer Service Representative
Aug. 2012 - Oct. 2013Wrocław Area, PolandCustomer Care Specialist for a company that provides networking solutions. My daily tasks included phone and email contact with the customers from all over the world. I was responsible for taking care of the customer’s inquiries and redirecting them to the appropriate teams within the company. I was also taking care of the most part of administrative issues. I provided support in English, Spanish French and Polish language.
OrangeDigital Coach
May. 2012 - Jul. 2012UEFA EURO 2012, WrocławProject held within UEFA EURO 2012, in Wroclaw, one of the host cities. My tasks included active promotion and support of the official UEFA EURO 2012 mobile application. I was also responsible for promoting Orange services and the professional service of retail customer.
KIMZEEvent Host
Jun. 2011 - Nov. 2012Wrocław, PoznańKimze is an organization that specializes in trainings and conferences for physicians of different specialties and medical staff. My main duties consisted in taking care of the participants and preparation of training materials. I was also responsible for updating the company's database with attendee's information.
AnDa Travel AgencyTourist's Gide Assistant
Aug. 2010 - Aug. 2011France, Spain, PortugalAnDa is the Tourist office that specializes in pilgrimages in cooperation with local parishes. I assisted with creation of the excursion itinerary and I was responsible for implementing it. I was also accommodating the tourist in hotels, and serving as a tourist's translator for the whole duration of the trip.
Kawiarnia u PrzyjaciółWaitress
Oct. 2009 - Aug. 2011Poznan, Greater Poland District, PolandKawiarnia u Przyjaciół, together with the theater of the same name create a cultural landmark in the city of Poznan. While being a waitress in the coffee shop, I was responsible for preparation of orders and booking of the reservations. Other than that, I was responsible for creating work schedule for me and my coworkers and for coordinating the inventory.
KronoFranceApprenticeship
May. 2007 - Jul. 2007Sully-sur-Loire, FranceMy first professional experience held in the Sales office of a company that produces wooden panels. The practice, apart from improving my french language skills, consisted in data archiving, filling in the customer's databases and organization of the invoices.
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