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Work Background
InsightCustomer Care Representative
Nov. 2022Philippines, Quezon CityWorking at customer care at Insight, I understood and was able to be more involved in providing support to customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. This role is made me learn the benefits of delegating tasks such as customer-facing, whether through phone, email, live chat, or social media, and it requires excellent communication skills, patience, and problem-solving abilities making its impact to the industry of retail and sales.
Theoria MedicalHuman Resources Assistant
May. 2022 - Aug. 2022United States, Michigan CityWorking at Theoria Medical, I had the opportunity to work with Human Resource professionals that handles recruiting and drafting of contracts ensuring understanding drafting confidentiality documents for new recruits and overseeing the recruitment process in the frontlines. It was an opportunity I will not belittle and will hold it with high regard.
ANC+ Group of CompaniesHuman Resource Assistant
Jan. 2022 - Apr. 2022Philippines, Quezon CityDuring and after working at ANC, I was able to polish up my strong attention to detail and excellent organizational skills to manage records, timekeeping, and HMO-related tasks. This role helped me provide valuable assistance in maintaining accurate HR documentation and ensure smooth HR operations.
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