Walt Disney WorldFront Desk Intern
Aug. 2007 - Jan. 2008· Awarded Service Fanatic three times, where a guest recognizes your assistance during their hotel stay by notifying the manager on duty and filling out a card. · Coordinated "Magical Moments", which are in hotel events for children, such as: Everything Peace, Love, and Pop Parade and Jumbo Bowling. · Responsible for handling guest complaints, service issues, and other questions and concerns as appropriate. · Filed and delivered guest packages and mail. Skills
Experienced with the following applications: · Computer Skills: Elite, SAM, and FOX Spa Appointment Software Programs, Brilliant/MSI Hotel Reservation Software Programs, Microsoft Office, Minitab, E-mail, Internet, Business Communications I and II