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Work Background
LegalShield OfficialSenior Associate
Aug. 2017LegalShield has been providing legal service plans to North American families for over 40 years. Our customers can access legal counsel and advice from qualified lawyers and allow you to have peace of mind.
French Lick Resort and West Baden Springs ResortEvents and Meeting Manager
Nov. 2015 - Apr. 2017Execute and manage all internal and external coordination of resort meeting and events with over 150,000 square feet of conference space.
Maintain an active role in leadership with the entirety of conference services to include: Transportation, food and beverage, room design, entertainment, and A/V equipment needs to provide superior client satisfaction. Customize client experience with outdoor and team-building activities all within the resorts' unique venues. Examples include golf outings, spa retreats, horse back riding, amazing race scavenger hunts, and bubble soccer. Certified Casino Gaming License issued by the Indiana Gaming Commission
Certified ServSafe Manager Delphi Certified
HorizonsExecutive Assistant to VP of Events
Sep. 2014 - Nov. 2015Responsibilities ·Directly support the Executive Vice President in event coordination for the largest conference center in Saginaw with over 30,000 square feet. ·Prospect new clients and keep in contact with current clients for re-bookings ·Meet with clients to understand their vision and tailor event to their specifications ·Coordinate conferences and/or requested services including reserving conference rooms, determining catering needs, preparing conference materials, collecting fees and maintaining any necessary records ·Assist in facilitating and planning business events including meetings, expos, health fairs, fundraisers, and galas,as well as social events. ·Utilize Catering and Sales Software Programs to assist in preparing documents, including Invoices, Proposals, and Projected Revenues, for either inter-department or client use. ·Maintain discretion and confidentiality of highly sensitive information
The Estée Lauder Companies Inc.Beauty Advisor
Nov. 2010 - Sep. 2013Saginaw, Michigan AreaHelping ladies look and feel their best!
· Build and maintain relationships with customers to ensure a loyal clientele base.
· Provide clients with product knowledge and selection.
· Call clients for events, arrival of new product launches, and in store promotions, such as gift with purchase and purchase with purchase.
Walt Disney WorldFront Desk Intern
Aug. 2007 - Jan. 2008· Awarded Service Fanatic three times, where a guest recognizes your assistance during their hotel stay by notifying the manager on duty and filling out a card. · Coordinated "Magical Moments", which are in hotel events for children, such as: Everything Peace, Love, and Pop Parade and Jumbo Bowling. · Responsible for handling guest complaints, service issues, and other questions and concerns as appropriate. · Filed and delivered guest packages and mail. Skills
Experienced with the following applications: · Computer Skills: Elite, SAM, and FOX Spa Appointment Software Programs, Brilliant/MSI Hotel Reservation Software Programs, Microsoft Office, Minitab, E-mail, Internet, Business Communications I and II
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