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Work Background
Veolia Water TechnologiesManager, Change Management, Global Procurement Operations Excellence
Dec. 2023North AmericaChange Management •Lead the development of an end-to-end change management strategy, including leadership alignment, communications, training, and organizational design
•Design change management solutions focusing on the end-user experience and journey per initiative
•Collaborate with business stakeholders, functional consultants, and system integrators to understand the impacts of change and translate inputs into change management requirements
•Lead the development of an end-to-end change management strategy, including leadership alignment, communications, training, and organizational design
•Create and deploy change management toolkits and artifacts per change initiatives
•Partner with business super users/change agents to communicate the case for change to users and drive adoption
•Work with program leadership and the project team to integrate change management strategies that support the overall program Project Management •Assist in managing enterprise-wide transformation projects for global procurement operations
•Develop project plans, including timelines, milestones, and resource allocation for change management initiatives
•Create deliverables such as reports, presentations, and documentation to further understanding of change uptake and success of change initiatives
•Identify potential risks and issues that may impact change project success
•Collaborate with cross-functional teams to support integrated project execution, leading change management initiatives to facilitate the smooth adoption of new processes and technologies Operational Excellence •Collaborate with cross-functional teams to identify and implement best practices, promote operational excellence and compliance to procurement policies and procedures to effect operational excellence
•Drive initiatives to enhance efficiency and effectiveness within global procurement operations, translate into enterprise-wide change initiative requirements and global change execution plans
OracleSenior Program Manager
Nov. 2022 - Dec. 2023Kansas City Metropolitan AreaAs a Senior Program Manager at Oracle OCI within the Supply Chain Management Operations Excellence team, I lead cross-functional initiatives that drive efficiency, scalability, and innovation across supply chain operations. I managed strategic programs, implemented process improvements, and aligned operational performance with OCI's growth objectives. This role required expertise in program management, supply chain best practices, and data-driven decision-making. I collaborated with engineering procurement, procurement, logistics, and compliance teams to deliver high impact.
NetsmartSenior Project Manager
Jul. 2019 - Nov. 2022Overland Park, KansasAs a Senior Project Manager at Netsmart, I successfully led complex healthcare technology projects from initiation through completion. I managed timelines, budgets, resources, and client relationships to ensure the implementation of Netsmart solutions to meet business objectives and regulatory standards. This role required strong leadership, communication, and organizational skills to coordinate cross-functional teams and drive project milestones. I served as clients' primary point of contact, ensuring alignment, managing risks, and fostering collaboration.
IBMExecutive Project Manager - Lead PM
Sep. 2004 - Jul. 2019IBMAs an Executive Project Manager, I led strategic, high-impact projects that drove business transformation and delivered innovative technology solutions for global clients. I led end-to-end project execution, managing scope, budgets, timelines, and cross-functional teams to ensure successful delivery aligned with client objectives. I collaborated with senior stakeholders to define project goals, mitigate risks, and ensure compliance with IBM's quality standards. Leveraging agile and traditional methodologies, I fostered transparent communication and drove continuous improvement. My role bridged strategic vision with operational execution, ensuring outcomes that supported IBM's commitment to excellence, innovation, and client success across a complex enterprise environment. Customer engagements include ATT, Honda, and the State of Florida.
SprintManager, Project Development Team Lead
Apr. 2001 - Sep. 2004Kansas City, Missouri AreaLed team of IT professionals through SDLC for 3G-4G LTE telecom projects. Provided Program Management leadership for projct portfolio. Provided day-to-day guidance in scoped areas to project team members. Worked with customers/suppliers/IBM staff to understand business objectives and apply this understanding while defining project tasks. Provided project management business guidance to team members throughout the project life-cycle using Sprint's Enterprise Development Process. Selected and evaluated project team members.
Birch CommunicationsProgram Manager
Jun. 1999 - Apr. 2001Kansas City, Missouri AreaResponsible for the implementation of a portfolio of complex decision-support, CRM and marketing information projects; annual project budget of $3.2 million in support of marketing operations group.
Identification of program contents and prioritization of projects within the portfolio. Development of the configuration and communication plans. Management of the customer relationship. Design, communication and delegation of work packages, team and task assignments.
Sprint NextelBusiness Systems Analyst
Jun. 1993 - Jun. 1999
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