Avery DennisonIT Project Manager
Aug. 2018 - Apr. 2021Within 23 wards, Tokyo, Japan- Function as a primary and direct point of contact for retailers and brand owners to provide critical business/technical analysis for development needs related to variable data and online ordering solutions
- Provide guidance to customers and internal teams on optimal solution for both
-Investigate and resolve customer and production issues through use of systems or communication with production sites and various support teams
-Prepare project plan to coordinate the activities with the customer as well as Avery Dennison internal teams to establish data transfer and/or successfully deploy online ordering solutions. Identify and manage to the project milestones and ensure dates and quality are met for new programs/changes to program ordering solutions
- Prepare Statement of Work hosting functional and data requirements for program design, schedule, and implementation
- Lead calls with IT, Sales, Development & Ops teams to ensure all requirements are understood and fulfilled
- Ensure variable data programs and amendments are implemented on time across global locations utilising agreed tools, systems and processes
- Ensure functional and data requirements needs are met by preparing a test plan and performing end to end testing which may include final User Acceptance Test (UAT) with customer
- Provide direction to Customers and to Sales concerning variable data product lines and backend systems supporting operations and ordering solutions that optimize customer’s global trim supply chain; attend customer meetings to discuss and present solutions
- Build and maintain data structure and production information into front end system and customer ordering page in the online ordering solution.
- Collaborate with Operations teams and provide training to enable effective roll out and ongoing troubleshooting to resolve issues