Sampoerna Telecom IndonesiaSenior Manager, IT - Research & Development
Mar. 2008 - Nov. 2012As head of IT RND have responsibility to define suitable solution to address company need for new product and/or system.
Handling project development cycle, including:
- Requirement analysis & make technical recommendation for user requirement.
- Business Process.
- System Design & Architecture
- Project Management, based on requirement, design & priority, schedule & resource arrangement.
- Quality Assurance of product, through QC, QA, UAT, Stress/Regression Test & Post Live Test phase.
- If required, acting as Change Leader.
- Roadmap for future business system enhancement
Responsible for 2nd level of support of operational systems.
System Owner of "STI-Ceria Data Service". Coordinate all related departments (BizDev, Marketing, Sales & Technical) to ensure all departments target & activities, from product development until commercial launch, are aligning & achievable.
Member of Business Development Committee, to provide link between business & Technical organization; and provide a model & framework to ensure IT organization can support company business strategy.
Member of Corporate/Business Solution Committee, to capture, analyze & validate prospect’s requirement, to provide recommendation based from revenue estimation & risk analysis. Accomplishments/ Achievements:
• Deploy Oracle SOA as baseline for new project & system re-engineering & minimize IT project schedule to 50% less than previous standard.
• ePulse or eVoucher project.
• Prepaid Reg. & Mobile Payment.
• Data Service (Ceria Internet & QuickNet Product).
• CRM System (incl. Call Center Module & CTI integration, Lead & Cust. Mgmt, Mobile Apps for ).
• Several VAS Project. etc.
• For Project Cooperation between XL Axiata & Sampoerna Telekomunikasi Indonesia; to deploy Supernova package. With responsiblity to ensure Product & End User Experience; from Modem Dongle & it’s Driver, Logistic Distribution, WebPortal, Billing & Network Integration and also Coverage Roll-Out; are as expected by both company.