ARISONIT Manager
Oct. 2021As the IT Manager at ARISON S.A.R.L, I oversee comprehensive IT operations, focusing on optimizing workflows and enhancing system efficiency. My responsibilities encompass leading Systems & Infrastructure Services, Networking Services, and overseeing the installation and management of smart devices across multiple platforms. * Implemented streamlined workflows and clear escalation processes for handling 30 to 50 daily IT support calls.
* Led successful upgrades and optimizations of Systems & Infrastructure Services, including SAN, NAS, and server virtualization.
* Installed and configured smart devices (lighting, TVs, ACs, etc.) for Android, iPhone, Windows, and iOS devices, enhancing operational efficiency.
* Administered critical IT applications such as MS Skype for Business, MS Teams, and Microsoft 365, improving team collaboration and productivity.
* Utilized Active Directory for efficient user and group administration, policy application, and advanced parameter adjustments.