Samer Salam is an accomplished IT Support Specialist at Arison, where he leverages over eight years of experience to enhance technical operations and streamline IT processes. Known for his exceptional problem-solving skills and customer-focused approach, Samer consistently delivers innovative solutions that improve system efficiency and user satisfaction. He has successfully led multiple projects that have reduced downtime by 30% and increased client satisfaction rates by 20%. Outside of work, Samer is passionate about emerging technologies and regularly contributes to industry forums and workshops.More...