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Work Background
Apex Capital CorpSoftware Engineer
Jan. 2023Fort Worth, Texas, United States- Maintain, update, and improve existing applications.
- Respond to application issues as they arise and resolve in a timely, considerate, and forward-thinking manner.
- Partner with other software engineers, product owners, and business stakeholders to solve challenging business problems for our customers and employees.
- Provide meaningful code review and mentorship to other engineers.
American AirlinesAssociate Software Developer
Jul. 2022 - Dec. 2022Dallas, Texas, United States-Strong skills in Java, J2EE, Eclipse, Maven, Spring, web service development, and microservice architecture -Working knowledge of Azure services such as Azure Web Apps, Function Apps, Service Bus, Event hubs, and Key Vault -Experience with SQL, JPA, and relational databases -Ability to scrutinize applications and services to ensure they adhere to security standards - Strong communication skills and ability to work both independently and as part of a team - Ability to maintain and enhance existing services, applications, and platforms, including troubleshooting and debugging complex issues - Flexibility and focus to deliver products with different priorities and timelines - Experience in analyzing system requirements, design, and document solutions using specified tools and methodologies
iChoose Urban SolutionsWeb Developer / Educational Consultant / Mental Health Advocate
Dec. 2019 - Jan. 2023- Coordinated client requests for website updates using a content management system - Updated and maintained webpages content to meet communications goals - Analyzed website traffic and user behavior data to identify areas for improvement and implement strategies to increase user engagement and conversion rates
San Antonio ISDMaster Teacher / Program Coordinator
Aug. 2019 - Jun. 2021- Reviewed and communicated data to stakeholders on a weekly basis in support of web development improvement initiatives, including the disaggregation of data to identify areas for improvement and implement strategies to increase user engagement and conversion rates - Led initiatives to foster interdepartmental and cross-functional team collaboration in support of web content and updates, resulting in improved ratings for the website and program engagement - Analyzed website traffic and user behavior data to identify performance gaps and professional development needs for web development resources, and delivered on-site learning opportunities to over 60 personnel
MylanQuality Assurance Analyst
May. 2017 - Aug. 2019- Identified critical quality concerns and and documented, authored, tracked, and conveyed findings to appropriate stakeholders ahead of schedule, with a 90% accuracy - Spearheaded department-wide trainings to over 75 personnel each quarter - Conducted assessments and held meetings to identify directional complaint trends, root cause analyses, and CAPA strategies - Assisted and supported the investigative team's operations and processes in their ongoing improvement plans, with an implementation success rate of 98% - Coordinated and led meetings for quality investigations, CAPAs, or process improvement strategies during the course and closing of investigation reports
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