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Work Background
Herzl CapitalAsset Manager
Oct. 2022Remote-Oversee the asset management and operational activities for three industrial warehouses, enhancing asset value and operational efficiency.
-Manage multiple tenant relationships, ensuring high satisfaction and retention through prompt resolution of issues and proactive communication.
-Lead property improvement projects, from concept through execution, including coordination of maintenance and repair initiatives to ensure compliance with industry standards.
-Conduct financial oversight, including budget management and financial performance analysis, to align with strategic objectives and profitability targets.
-Ensure adherence to property regulations and standards, implementing processes that support compliance and risk mitigation.
Self-employedEnglish Second Language Teacher
Nov. 2018 - Jan. 2023Remote-Engage students (children and adults) using effective online teaching strategies such as total physical response, realia, teacher modeling, clear annunciation, and appropriate expression.
-Simplify English immersion curriculum instruction to beginning learners and extend for advanced learners.
-Determine course placement for students based on assessments and classroom data.
-Provide timely and constructive feedback to students and parents.
-Manage various educational platforms with extreme attention to detail to ensure no scheduling conflicts
El Puente Escuela BilingüeTeacher
Apr. 2018 - Sep. 2018Quepos, Costa RicaTeaching Math, Science, English, and Agriculture to 2nd, 4th, and 5th grades.
NCUALoan Operations Analyst
Nov. 2013 - Feb. 2018Austin, Texas-Managed various aspects of a $100 million loan portfolio and served as the main point of contact for the DAR Division with seven outside loan servicers and other third-party vendors. -Facilitated an $80 million loan sale and served as the project manager and direct contact to loan sale advisors, outside servicers, buyers, and across internal divisions.
-Managed various aspects of a loan portfolio which included loan servicing, reviewing loan files, cost-benefit analysis, reaching accounts, auditing legal collateral documents, and maintaining accurate records.
-Posted employment opportunities on various websites. Recruited, screened, and evaluated candidates to meet company needs.
-Interviewed suitable candidates for available employment opportunities and assisted in the onboarding of new hires. -Offered technical leadership and manages assigned non-fed staff to achieve established goals -Planned and conducted training programs for new hires on specialized division systems and technical knowledge.
-Developed new processes to improve efficiency and ensure sensitive information was protected.
-Supported other business functions with projects on an ad-hoc basis. -Experience using and managing several different loan platforms and programs including SBX, Aftech, LSAMS, Equator, MS Office, and internal databases.
NCUAREO Analyst
Jan. 2013 - Nov. 2013Austin, Texas Area-Real Estate Owned (REO) portfolio manager maintaining $30 million in bank owned commercial and residential properties and assets.
-Created marketing plans for each specific asset by analyzing the market for current sales trends, hiring and coordinating with area brokers to list commercial and residential properties, and ensuring Broker Price Opinions (BPO) are complete and accurate in order to recommend listing prices.
-Managed vendors to help handle the workflow of selling REO assets including, title companies, property preservation companies, real estate brokers/agents, and closing/escrow companies. -Reviewed review real estate legal documents, including contracts, addendums, closing documents, HUD-1 settlement statements, listing agreements, and sales contracts. -Developed process and procedures to maintain all real estate legal documentation, related to a REO portfolio, in electronic and hard copy form.
-Negotiated contracts, lease agreements, sales prices, contract terms and conditions, concessions and closing dates for residential and commercial REO property with a realtor/broker or buyer.
-Used standard accounting principles to review HUD-1 statements and prepare journal vouchers to ensure accurate recording of assets on AMAC’s books.
Nationstar MortgageReal Estate Owned Asset Manager
May. 2011 - Dec. 2012Lewisville, Texas, United StatesResponsible for (i) maintaining a REO portfolio consisting of over $50 million in bank owned properties, and (ii) Managing vendors to help handle the work flow of selling REO assets including, title companies, property preservation companies, real estate brokers/agents, closing/escrow companies. My primary responsibilities included:
-Created marketing plans for each specific asset based on Appraisal review, broker price opinions, and market conditions.
-Negotiated contracts, sales prices, terms and agreements and closing dates for each REO property with a realtor/broker.
-Monitored, reviewed and recommended expenditures for property repairs, maintenance, utilities, legal fees, valuation fees, etc.
-Projected carrying costs on assets by using formulas and property data.
-Solicited and engaged real estate agents to list and market REO properties.
-Examined foreclosure and legal documentation to clear title issues. -Trained co-workers in REO asset management, how to pull reports from our database and FDIC policies and procedures.
Nationstar MortgageForeclosure Prevention/Collateral Specialist
Jul. 2010 - Jun. 2011Managed a delinquent mortgage portfolio of over two hundred and fifty accounts, totaling $42,728,252
* Resolved customer delinquency by utilizing the most effective collection techniques and worked towards a permanent solution for the customer
* Worked with customers and attorneys to develop workout solutions on mortgage loans where home owners are facing financial difficulties
* Worked with realtors and brokers to negotiate short sales * Identified workout options, such as loan modifications, short sales, short pay offs, and deed in lieu's, based on financial packages and hardship information in accordance to investor and government guidelines
Nationstar MortgageLoan Counselor
Dec. 2009 - Jun. 2010Lewisville, Texas, United States-Used collection techniques to resolve delinquency with borrowers and improve recovery efforts.
-Used an Automated Dialing System to contact customers and answer customer calls.
-A thorough understanding of all government collection laws including Fair Debt Collections Act and ECOA was essential to my daily job functions.
-Used branch systems including LSAMS, Western Union Quick Collect, Moneygram, Intell-a-Check, and ACH to process payments.
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