Think ResearchDigital Marketing Manager
Dec. 2017 - Sep. 2019Toronto, Canada AreaThink Research develops knowledge-based tools and leading clinical content for clinicians to deliver the best evidence-based care to patients. -Lead for all aspects of digital marketing including campaigns, web, SEO, SEM, emails, CRM, social media and advertising
-Collaboratively developed all infrastructure and processes for the department
-Planned and executed a website rebuild (multi-year project) which included light aesthetic redesign, new wireframes, marketing automation, copy updates, and a custom WordPress backend that incorporates integrations like Pardot and Salesforce
-Strategically built engagement and nurture programs (email-based) targeting web visitors and prospects, to help guide them through the sales funnel
-Measured and reported on the performance of all digital marketing efforts, and assessed against goals (ROI and KPIs)
-Continuously identified industry trends, insights, optimized spend and campaign performance
-Supported SEO initiatives to improve content, keywords, and branding
-Evaluated emerging technologies, providing thought leadership and perspective for adoption, and training where appropriate
-Collaboratively developed and implemented corporate strategy to support content marketing, which encouraged cross-functional collaboration both internally and externally
-Supported business development, client success and client services teams with strategic insights, marketing collateral and enablement packages to improve sales (up-selling and cross-selling), client retention, and satisfaction