AmanotesProduct Operations Manager, AI Product (EdTech)
Sep. 2021 - Nov. 2022Ontario, CanadaAmanotes is the #1 music mobile game publisher globally, with 200+ employees, 3B+ app downloads, and 120M+ MAUs. Set up a team of 8 that executes all Content Management System ('CMS') and Multi-media Production scopes for the AI-powered music education mobile app (iOS). Building the CMS & Song Metadata • Cooperated with Tech teams to develop the CMS and automate content management workflows to reduce 65% manual tasks within 3 months following Agile development practices
• Constructed a comprehensive song database by leveraging the Spotify API, identifying key endpoints, and defining requirements for the Tech team Multi-media Production • Owned the overall timeline and multi-thousand-dollar budget to deliver the multi-media production’s goals within Sprint based OKR framework
• Led the launch of creative ad assets, from conceptualization to production, in collaboration with Production Houses/User Acquisition on a quarterly basis
• Handled the design of all thumbnails and covers, creating 100+ assets to enhance visual appeal and user engagement
• Managed the end-to-end multi-media production workflow to create in-app music, and visual content (150+ music/multi-media assets within 1 year)
• Engaged with AI team to understand technical constraints, defined requirements for music team to prepare data for model training, resulting in a 30% enhancement in the AI model's sound recognition performance
• Extracted insights from stakeholders’ feedback, user researches, and improved the produced multi-media iteratively to target the user retention rate of 25%
• Investigated causes of content bugs and aligned with Product/Tech/AI teams on technical constraints Contract and Payment Workflow
• Collaborated with law firm to create standard Non-Disclosure Agreement and Commission Agreement for Amanotes Canada; Amanotes Singapore and the freelancers
• Delegated cross-functional team to complete payment workflow solution for vendors based on business needs and company guidelines