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Work Background
Beyond Balance Coaching, LLCPublic Speaker and Coach
Sep. 2021Alpharetta, Georgia, United StatesI'm an ICF coach helping high achievers (executives, professionals, entrepreneurs) who feel at risk of burnout redefine success for themselves to achieve greater satisfaction and better results while lowering stress levels. Somehow we've bought into this belief that we have to suffer through years of personal dissatisfaction and chronic stress to achieve our professional ambitions. How did low satisfaction and chronic stress become our definition of "success?" I believe that success means never having to choose between joy and achievement. Stress is designed to be a short-term fuel for moments of urgency. But it's become our default state. Chronic stress is burning us out and making us sick. The truth is, we can be more successful if we establish a calm default state. I'm on a mission to prove that rest is best, challenging one professional at a time to reduce their stress by 10% in 90 days.
PrimericaEngagement Strategy
Nov. 2018 - Sep. 2021Greater Atlanta Area
PrimericaCustomer Experience and Content Strategy Leader
Nov. 2018 - Sep. 2021Greater Atlanta Area
Worldwide ERC®VP, Content & Engagement
Aug. 2017 - Jun. 2018Arlington, VADelighting our customers with content, tools and services that guide them through the changing world of workforce mobility.
L1FT Digital LLCDigtial business strategy - customer insights, experience, product, and engagement
Aug. 2011 - Nov. 2018Greater Atlanta AreaBringing 20 years of experience in customer-centered digital strategy, offering strategic support to Marketing, Product/Innovation and Customer Experience leadership. Providing services such as annual roadmap development, planning services, customer insights/VoC, social media strategy and operational planning, application and transactional experience strategies, and digital product/experience innovation for brands.
NurunDirector of Strategy (United States)
Jul. 2010 - Aug. 2011
THINK Interactive, IncStrategy Director
Jan. 2008 - Jul. 2010
IQ InteractiveSenior Strategist
Oct. 2006 - Dec. 2008Strategic planning and experience architecture for interactive agency. Working with major brands, creating interactive media experiences. Helping companies set measurable goals for customer experience and business intelligence.
Autotrader.comExperience Architect
Jan. 2005 - Dec. 2006
The Art Institute of AtlantaAdjunct Professor
Mar. 2003 - Mar. 2004
EnterpulseInformation Architect
Jan. 2001 - Dec. 2003
Rare MediumInformation Architect
Jan. 1999 - Dec. 2001
e-Com Solutions/ PretoryNetInstructional Designer/ Information Architect
Jan. 1998 - Dec. 2000
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