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Work Background
Senior Business Analyst
Vision BankSenior Business Analyst
May. 2022Saudi Arabia
Delivery Manager
Vitality Group Inc.Delivery Manager
Mar. 2021 - May. 2022JohannesburgEnsure the systems delivery for Partner Markets are effectively managed and implemented.
Senior Business Analyst
Vitality Group Inc.Senior Business Analyst
Dec. 2018 - Mar. 2021Johannesburg Area, South Africa
Senior Business Lead
Discovery VitalitySenior Business Lead
Jan. 2018 - Nov. 2018Johannesburg Area, South AfricaSupporting Servicing Area of Discovery Vitality to ensure effective servicing of members of existing and new benefits. This included looking at self service functionality, servicing platform functionality and IVR.
Business Analyst Manager
eBucks RewardsBusiness Analyst Manager
Dec. 2016 - May. 2017Johannesburg
Strategic Business Analyst
eBucks RewardsStrategic Business Analyst
Oct. 2016 - May. 2017Johannesburg Area, South Africa
Programme Manager
FNB CardProgramme Manager
Sep. 2015 - Dec. 2017
Business Analyst
FNB CardBusiness Analyst
Aug. 2014 - Aug. 2015
Account Manager
Discovery VitalityAccount Manager
Nov. 2013 - Jul. 2014SandtonWithin Vitality International as an Account Manager my role is to coordinate and communicate with different countries to ensure accurate budget allocations, resource utilisation and reporting, project prioritization, cross-functional alignment of initiatives across countries and overall delivery of all initiatives across each country.
Business Solutions Consultant
Discovery VitalityBusiness Solutions Consultant
Jul. 2011 - Oct. 2013Sandton, GautengAs the manager of the Member Experience and Optimisation team for Discovery Vitality we are responsible for optimising the member experience for Discovery Vitality by looking at different touch points with our members. Our primary focus is on website, IVR and optimising internal processes to allow our members to interact with us with the least amount of effort required.
Business Analyst
Discovery VitalityBusiness Analyst
Oct. 2008 - Aug. 2011
Associate Business Analyst
Ford Motor CompanyAssociate Business Analyst
Jul. 2007 - Sep. 2008
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