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Work Background
IntuitSales Strategy
Jul. 2021 - Jul. 2022
IntuitSales Operations Program Management
Jan. 2021 - Sep. 2024South Carolina, United StatesResponsible for optimizing operations and performance to ensure Sales Operations is advancing and optimizing Intuit’s global strategic objectives through measurable enablement.
ReverseLogixVice President Customer Excellence
Mar. 2020 - Jun. 2021Technology Delivery and Support Executive
PrestoDirector of Strategic Accounts
Dec. 2019 - Mar. 2020Greenville, South Carolina Area
PrestoSenior Account and Program Management
Apr. 2018 - Nov. 2019Redwood City, CA / Moore, SCLead account relationship and product delivery for East Coast enterprise accounts. Successfully signed 2 National Enterprise accounts with over 2000 sites in 18 months.
Scott Advisory Services, Inc.President
Oct. 1996 - Mar. 2020Provide business and technology transformation expertise to enable organizations to drive strategic planning, business development and product/service delivery for market expansion through competitive differentiation. Expertise includes business development and client relationship management, organizational assessment and transformation, PMOs, Data Management practices, Business and technology roadmaps, strategic sourcing and technology adoption (ERP/MRP, Regulatory, Collaboration, etc.). Industry verticals include Heavy and Light Manufacturing, Pharmaceuticals and Medical Devices, Utilities, Retail, Transportation, Finance/Insurance, Hospitality and non-profit. Led $MM programs to transform business processes and deliver new technology solutions to improve operations and customer service, enhance security practices and reduce operating costs. Developed multi-year global IT strategies for multiple clients including Nielsen Companies, College of DuPage and Trustmark Companies. Drove strategic planning then led establishment of a 2500-person Computing Technology Office for Boeing Commercial Airplanes to support manufacturing operations. Improved SEI CMM formal assessment by 1 Maturity Level. Organization included PMO, Data Management, Infrastructure, System Integration and Security. Set up Global Infrastructure Operations across North America, Europe, Latin America and AsiaPac for ABN Amro. Drove strategic planning and led program to establish global operating policies (SLAs, QA, Business continuity, Data Management, Change Management). Defined KPIs, metrics and reporting requirements to accurately measure and improve performance.
Drove planning sessions to re-engineer supply chain processes and technology requirements to complete merger of Macomb Wireless into AT&T.
Drove strategic planning and implementation of IT Organization Transformations for improved business alignment and operating effectiveness for United Airlines, ACNielsen and Wheels IT.
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