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Work Background
Inkling GroupPrincipal, Head of Professional Wellbeing Practice
Aug. 2021 - Jun. 2024Sydney, New South Wales, Australia
Inkling GroupHead of Design & Innovation
Aug. 2021 - Jun. 2023SydneyInkling exists to elevate humanity. As head of design and innovation, Jules is here to develop our future focus and keep our eye on emerging trends in behavioural psychology, leadership and culture. She’ll take our research, data and programs to the next level by testing the boundaries of what we do now as well as what needs to come next.
DeloitteSpecialist Senior Manager
Jul. 2019 - Jun. 2020Sydney, New South Wales, AustraliaAs part of the Future of Learning Practice, I consulted on the Learning aspects of client projects. Collaborating on multiple projects at a time, managing teams and educating clients, I was known for my ability to connect and build strong client relationships, develop unique and memorable learning experiences and create strategies for immediate and long term business success.
Two Fish ConsultingDirector
Aug. 2015 - Jun. 2023Sydney, AustraliaI focus on developing the right learning and capability solution for your business, from start to finish. Leveraging skills spanning needs analysis, through strategy, solution design, facilitation and coaching, I design and develop bespoke strategies and have a passion for engagement and cultivating change. Key Services: - Coaching and Behaviour Change (1:1 and 1:many)
- Strategic Curriculum Development & Design
- Training Needs Analysis
- Stakeholder and Relationship Engagement - Psychometric Measures and tools (MBTI, TMS, NLP)
- Instructional Design (experiential, immersive) Industry Experience: - Financial Services
- Energy and Mining
- Public Sector
- Transport and Rail
- FMCG
AMPManager, Organisational Development
Dec. 2014 - Jul. 2015Sydney, AustraliaTaking ownership of frontline leadership development, this role delivered a spectrum of program design, development, management, continuous improvement and culture change experiences to enable people leaders to effective 'do through others'. - Creating cultural and strategic alignment to affect real behaviour change in an environment of ongoing transformation - Continuous Improvement of leadership tools, models and methods of measurement
- Best practice blended instructional design including extension interventions and projects promoting collaboration, networking and new ways of working - Created alumni of over 200 people leaders, creating a recognisable calibre of new leadership performance.
AMPOrganisational Change Manager, Advice Transformation
Oct. 2013 - Dec. 2014Sydney, AustraliaAnother AMP and industry first - a challenging and creative journey of change, with focus on engaging AMP's employees and adviser network towards transforming financial advice. - Creative design, development and delivery of engagement experiences, impacting over 900 employee and 1,200, advisers and their customers - End to end education strategy design and implementation for advisers and their staff preparing to launch an industry first experience - Continuous engagement and advocacy of the strategy as it evolved; spanning face to face, online, documented business case and conference scale facilitation.
AMPManager, Education Strategy & Initiatives
Jan. 2013 - Oct. 2013Sydney, AustraliaTaking focus on the future direction and workforce enablement towards a Centre of Education for aligned channel services across AMP. In this role I developed numerous strategic initiatives, business plans and concepts which added three new best practice pathways to the Centre of Excellence for Education, across the newly integrated AMP business model. This was balanced with ongoing continuous promotion and development of programs developed in my previous role.
AMPManager, Instructional Design
May. 2011 - Jan. 2013Sydney, AustraliaAchieved three AMP firsts’ and two industry firsts in this role. - Integrated and pathway oriented professional development bi-annual events for over 4,000 advisers, optimising CPD and spectrum of capability development. - Introduced first Academic Alignment Pathway to Masters level, for financial advisers through Horizons Financial Planning Academy Professional Year.
- Introduced first flexible entry level program for financial advisers, the Flex Program, to attract more women to the profession. - Continuous improvement and deployment of 400+ learning accreditations and interventions for advisers, even through a once in a generation reform of financial advice regulation.
WestpacSenior Manager, Learning & Development
Jan. 2011 - May. 2011Sydney, AustraliaContributing to the bespoke education experiences for Westpac’s Private Banking (WPB) professionals. - Professional development events for 250 people, with a blend of lifestyle and customer segment focus areas. - Bespoke team development and engagement interventions for WPB’s newly formed Operations team
- Acting consultant for Davidson Institute’s accreditation strategy and Westpac’s Education Committee.
Macquarie GroupExecutive, Professional Development & Learning
Apr. 2006 - Jan. 2011Sydney, AustraliaThis role was a true cultural barometer. From day 1 through a full spectrum of professional development, as part of a small team I designed, developed it and deployed it in-house for Macquarie's high calibre workforce. - End to end global people, business network and cultural orientation (3 phase program)
- Project management of Global Learning Management System (LMS) integration - Several industry commissioned (RFP) projects to meet education curriculum strategy design.
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