SoftLayer TechnologiesSenior AR Representative
Jan. 2009 - Jan. 2011Managed 25% of the companies top 500 customer accounts specifically around their invoicing, account management (growth rates, etc.) and relationship management with the customers from the CEO level down to the Payroll contacts. "SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. Our customers range from Web startups to global enterprises. Products and services include bare metal and virtual servers, networking, turnkey big data solutions, private cloud solutions, and more. Our unique advantages include the industry's first Network-Within-a-Network topology for true out-of-band access, and an easy-to-use customer portal and robust API for full remote-access of all product and service management options. SoftLayer was founded in 2005 and is headquartered in Dallas, Texas. We were acquired by IBM in July, 2013."