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Work Background
Fractional CPO / Head of Product
Different FuturesFractional CPO / Head of Product
Jan. 2023A new digital product innovation consultancy focused on helping ClimateTech startups, scaleups, enterprise, and orgs build a net zero future. We help climate positive startups go from 0>1 or 1>10, enterprises further their decarbonisation and sustainability journeys using software and non-profits use effective product and service design to build sustainable behaviours amongst their users.
Founder Coach
ZINCFounder Coach
Nov. 2022Coaching founders on Zinc’s venture builders for startups tackling the climate crisis
Lead Product Manager
INFARMLead Product Manager
Jun. 2021 - Dec. 2022Building software to power the future of sustainable, local, climate-resilient urban food systems. Using ML/AI to innovate towards a vision of precision indoor agriculture. Responsible for leading two product squads and a team of four PMs building a SaaS farm operations platform to run the largest cloud-connected global network of vertical farms plus mobile apps for field service on a 1000+ fleet of in-store farms - all supplying fresh produce for supermarkets across Europe, North America and Japan.
Advisor
EVRYTHNGAdvisor
May. 2019 - Dec. 2020Advising and coaching the product team on product strategy, UX and new product development for the market leading IoT SaaS platform for consumer product brands - building vertical SaaS solutions for product & supply chain transparency & authenticity.
Founder & Head of Product
ShowHowsFounder & Head of Product
Jan. 2013 - May. 2021ShowHows is software that helps organizations create beautiful, interactive visual instructions, tutorials and educational content for their users - embeddable anywhere. I defined the product vision, UX, built a remote team, delivered the MVP, negotiated and ran a paid pilot with a consumer goods multinational and secured the first paid customers.
Product Management Consultant & Coach, Product Innovation, Strategy & Design
Different ProjectsProduct Management Consultant & Coach, Product Innovation, Strategy & Design
Mar. 2011London, United KingdomI started Different Projects as a digital product studio to help both early-stage startups, scale-ups and large enterprises design and build purpose-driven products & services. Working with product teams we bring impactful digital products & services to market quicker using lean and agile techniques. We help by coaching organisations on how to master effective product discovery & delivery - clarifying a product strategy/vision, running experiments and research to validate with customers and leading/coaching teams through the product lifecycle from discovery, design, development and launch. Post-launch we help optimise, iterate and repeat and can either continue augmenting your team, build a perm team and/or provide handover coaching and training to new team members. Recent clients include Canon, Sage, Orange, EE, Abbott Laboratories, Sainsbury's, Channel 4, ITV, OpenTable UK and Just-Eat. - Canon Europe: Launching the EasyInk service for Canon's range of connected smart consumer printers in 18 European markets. Enables "printing as a service" and automated ink delivery to the doorstep for customers with the latest Canon connected hardware along with a circular recycling solution for used cartridges. - Orange: Product strategy & UX/UI for the Phone Advisor app which uses ML and predictive analytics to provide self-service device (phones, wearables) recommendations to customers both in-store on a tablet and on the Orange e-commerce sites across Europe. - Abbott: Product strategy & Lean UX for an employee mentoring app to help the 70,000 employees at this Life Sciences giant to match with mentors worldwide for knowledge sharing and career progression. Workshops, remote user research and lean UX prototyping to deliver to an internal dev team. - Just Eat: Product design & build for a white-label restaurant website creator product letting restaurants offer their own web presence while easily integrating with Just-Eat's ordering product and backend.
Co-Founder & Managing Director
Anywhichway!Co-Founder & Managing Director
Jan. 2006 - Feb. 2011London, United KingdomCo-founded an award-winning digital agency working with clients including Orange, EE, Just Eat, Channel 4, ITV, NBC Universal, Unilever, toptable.com, Business in the Community and The Climate Group. We did everything from large website design/build, to web apps, mobile apps, social apps, games, and film/animation. I was responsible for growing the company - leading product/delivery, account management, user experience, strategy, hiring/HR, business development, operations and finance. - Orange: redesigned the intranet for 15,000 UK employees including UX strategy, information architecture, user journey mapping, front-end dev. Designed and built the first employee social app to let Orange employees connect and share. Built an employee volunteering platform enabling employees to engage with charitable causes nationwide. - EE: designed and built a blogging and internal comms platform for company leadership during the integration of Orange and T-Mobile into EE. - The Climate Group: Together.com educated the UK public about climate change and offered tips and small actions to reduce everyday carbon footprint way back in 2009. - Eat Seasonably: Webby award-winning website for UK-wide behaviour change initiative to educate and drive the public to eat food in season along with growing your own fruit and veg. - Verified Carbon Standard (VCS): web presence for the leading standard in the voluntary carbon market founded by The Climate Group, IETA and The World Economic Forum. - Mayday Network (Business in the Community): built the website and carbon tracking app to let corporate members across the UK track the reduction of their carbon emissions to tackle the global climate crisis. - Toptable.com: Designed their first iOS app for restaurant bookings. Subsequently acquired by OpenTable. - Just Eat: Designed their first iOS/Android apps and redesigned/optimised the UX and UI of the e-commerce site focusing on discovery and ordering post Series A investment.
Freelance Senior Project Manager
WundermanFreelance Senior Project Manager
Jan. 2006 - Jul. 2006Managed the design, build and pan-European rollout of an ambitious large-scale, multi-lingual user-generated social content and community website for Land Rover called 'Go Beyond'. Managed WPP design and development teams in both London and the US.
Freelance Senior Project Manager
LBiFreelance Senior Project Manager
Aug. 2005 - Sep. 2005Managed the redesign of the KodakGallery.com photo-sharing service websites and launch of digital marketing campaigns across all of Kodak's major European markets.
Project Manager
VML (formerly Good Technology)Project Manager
May. 2004 - Jul. 2005Client-facing project manager responsible for building large-scale websites, microsites, online games and digital campaigns for Financial Times, Audi, University of London and the RNLI.
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