My Auto Import Center LLCSales Manager/Sales Consultant
Apr. 2004 - Dec. 2012Responsible for all aspects of the Volkswagen Sales Department including marketing, brand standards, customer satisfaction indexes, hiring, training and motivating sales staff, inventory control, new product launches, closing sales, reporting sales to manufacturers and dealer trades. Promoted sales approach based on identifying customer needs and selling value over price. Worked closely with business office to ensure client financing needs were met. Master Certified Consultant with Volkswagen of America. Maintained and built customer base while cross selling five other brands of vehicles.