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Work Background
Solutions Consultant & Customer Success Manager
BraincubeSolutions Consultant & Customer Success Manager
Mar. 2022 - Feb. 2025Portland, Maine Metropolitan Area• Drove product adoption to maximize customer ROI by ensuring effective utilization of available solutions. • Collaborated with internal teams to deliver a seamless customer experience and ensure renewals. • Assessed account health and risks to proactively address customer needs and enhance satisfaction. • Strategized and delivered creative, value-adding upsell opportunities.
Data Architect
BraincubeData Architect
Sep. 2021 - Mar. 2022Portland, Maine, United States• Built dynamic models of manufacturing processes to meet customer specifications • Maintained ETL pipelines to transform raw data for business applications • Provided technical support to ensure product alignment with customer needs
Head Of Production
Maine Mead WorksHead Of Production
Oct. 2020 - Aug. 2021Portland, Maine, United StatesIn my role as Head Of Production at Maine Mead Works, I led all aspects of the production process, from brewing to managing supplier relationships. I developed recipes, scheduled production runs, and procured necessary ingredients and equipment to ensure smooth operations.
Research Assistant
Colby CollegeResearch Assistant
Sep. 2019 - Oct. 2020Waterville, MEConducted field work to study the mutualistic relationship between ants and the carnivorous plant Sarracenia purpurea.
Orientation Trips Coordinator
Colby CollegeOrientation Trips Coordinator
Jun. 2019 - Sep. 2019Waterville, MECoordinated the 2019 Colby Orientation Trips Program, sending 68 trips of 6-12 students each to various locations throughout Maine.
Photographer
Colby CollegePhotographer
Oct. 2018 - Oct. 2020Waterville, MEPhotographed events around campus to be included in Colby's marketing material.
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