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Work Background
ShellLearning Solutions Advisor
Oct. 2021London, England, United Kingdom• Responsible for content development and curation of the learning portfolio for commercialisation (e.g. sales, marketing, optimisation) of Shell's Global product portfolio for the Chemicals & Products, LNG and Gas to Liquids businesses and the associated target populations. • Supporting the Business-facing OD&L Manager(s) and business leaders to understand new business needs, to contract support diagnosis and then lead the development or curation of learning solutions.
• Sourcing content internally and curate content externally, collaborating with subject matter experts and facilitators for content delivery
• Acting as a conduit for the global portfolios to understand changing business needs and ensuring an effective connection between business needs and global portfolio.
ShellJob Evaluation & Organisational Design Consultant
Oct. 2018 - Sep. 2021London, United KingdomConsultant to a portfolio of Shell Businesses and Functions, collaborating closely across the matrix organisation.. Responsible for holistic reviews of organizational health including reviewing job levels and structure. Leveraging best practices from inside and outside of Shell, contributing to the organisational development of a world-class organization. Utilising benchmarking/calibration, project management, business acumen, global working, stakeholder engagement and organisational design skills as well as the technical competencies of Hay Job Evaluation Methodology.
ShellDS Delivery Integration Training Lead
Nov. 2014 - Sep. 2018Chester, United KingdomResponsible for identification, design, development, delivery and management of training and communication interventions for Downstream Delivery Integration. The scope ranges across Downstream, ensuring people capability and competencies to sustain the integrated functionality in the Platform and enable Business changes.
ShellTraining Content Lead
Feb. 2007 - Oct. 2018Chester, United KingdomLeadership of the Change & Engage Release Training Content Team (variable team size - 5 - 30 international staff, all working virtually) for Shell Downstream. Successful delivery of all Downstream-One Global Training Portfolio, including International Aviation, since 2007, a total of 37 countries, 37,000+ end users. Current dimensions of the DS One Curriculum are approximately 500 active training "packages", comprising eLearning solutions, formal and informal classroom training. In addition, most recently, successful delivery of content for US Fuels Training Curriculum, a unique Training Curriculum for around 8,000 end users located in US, Chennai, Manila and Krakow.
ShellRetailer Trainer & Recruiter
Oct. 1996 - Jan. 2007Staines, MiddlesexResponsible for developing & delivering learning solutions within Shell UK Retail, primarily for Shell Retailers, as well as Territory Managers and other Retail staff. Responsibility to actively update the Retailer training program, including HSE, Fuel Deliveries to site, Wet Stock Reconciliation, Security processes and Team Management. Development of "You Make the Difference Real" (2003) and "Excellence for Customers" (2007) UK Retail Site Assistant programs. These proved to be highly successful in the onboarding of new site staff. Recruitment and Training of high performing UK Retailers.
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