Ivana Nikaljevic - Cash Flow Specialist, BlackRock

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Work Background

BlackRockAssociate

Nov. 2023Belgrade, Serbia

BlackRockCash Flow Specialist

Oct. 2020 - Nov. 2023Serbia- review and validation of Investment data, CAS submitted by fund managers and applying client's specific data requirements before delivering data to clients; - onboarding new clients for cash-flow collections, defining the process, client documentation and training; - manage client's expectations; - collaboration with a company's multiple internal departments to help improve the quality of IDS service for assigned accounts; - communication with integration analyst/produc specialist/professional services on creating workflows for cash-flow collections; - cooperating with Collection team for access to new GPs and notices Internal Reporting; - proof of Concept transformations; - documenting processes for the Client Service Operation; - participating in Organizational development projects; - providing regular status updates and other internal reporting.

BlackRockSenior Investment Data Analyst

Jul. 2020 - Oct. 2020Belgrade, Serbia- obtaining and reviewing quarterly reports; - validation of quarterly inclusion data based in EIF's in-house system; - perform checks on quarterly inclusion data based on predefined business rules; - check compliance of data and reportts with contractual terms and quality of the data supplied; - communicate with EIF and their clients daily to ensure timely validation with all business rules respected; - trouble shoot and support EIF clients; - perform data input activities; - manage client's expectations and scalate issues.

BlackRockJunior Investment Data Analyst

Feb. 2020 - Jul. 2020Belgrade, Centralna Srbija, Serbia- obtaining and reviewing quarterly reports; - validation of quarterly inclusion data based in EIF's in-house system; - perform checks on quarterly inclusion data based on predefined business rules; - check compliance of data and reportts with contractual terms and quality of the data supplied; - communicate with EIF and their clients daily to ensure timely validation with all business rules respected; - trouble shoot and support EIF clients; - perform data input activities; - manage client's expectations and scalate issues.

EYMarketing Intern

Mar. 2019 - Jun. 2019Belgrade- active participation in organizing company's corporate events; - active involvement in logistics of the organization's external client event; - using and updating the firm's internal client databases; - distribution of the firm's publications to clients (preparation and control of recipient list, preparation of customized cover letters and the organization of dispatch); - operational and administrative support of client events organized in the company's premises (communication with participants, preparation of materials, logistic and on-site support); - office management for marketing purposes and updating digital news and databases; - research of new companies for the EY Entrepreneur of the Year Program.

SBELM EducationEnglish Teacher

Jan. 2018 - Jan. 2019- design and develop lesson plans according to student’s individual ability to understand; - instruct and motivate students in the course of study, paying special attention to slow learners; - evaluate students individually and meet with parents to talk about their children’s progress.

Rainforest CafeSales

Jun. 2015 - Sep. 2015Atlantic City, New Jersey- work in store organizing sales and improving selling with creating additional rewards options; - occasionally dealing directly with customers and their special needs; - assists in running the shop and knowing about the products that the store sells and ensures that shelves, racks, and counters are organized.

Société GénéraleFront Desk Representative

Jul. 2013 - Sep. 2013Belgrade- handling basic or general queries at personal level following bank's policies and procedures; - answering email, phone calls, and transferring calls to the respective staff members and handling administrative and clerical duties as ordered by the bank manager; - managing courier, postal, ticket booking, and messages for the banking staff; - maintaining daily records of incoming and outgoing calls and checks.

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