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Work Background
BlackRockAssociate
Nov. 2023Belgrade, Serbia
BlackRockCash Flow Specialist
Oct. 2020 - Nov. 2023Serbia- review and validation of Investment data, CAS submitted by fund managers and applying client's specific data requirements before delivering data to clients;
- onboarding new clients for cash-flow collections, defining the process, client documentation and training;
- manage client's expectations;
- collaboration with a company's multiple internal departments to help improve the quality of IDS service for assigned accounts;
- communication with integration analyst/produc specialist/professional services on creating workflows for cash-flow collections;
- cooperating with Collection team for access to new GPs and notices Internal Reporting;
- proof of Concept transformations;
- documenting processes for the Client Service Operation;
- participating in Organizational development projects;
- providing regular status updates and other internal reporting.
BlackRockSenior Investment Data Analyst
Jul. 2020 - Oct. 2020Belgrade, Serbia- obtaining and reviewing quarterly reports;
- validation of quarterly inclusion data based in EIF's in-house system;
- perform checks on quarterly inclusion data based on predefined business rules;
- check compliance of data and reportts with contractual terms and quality of the data supplied;
- communicate with EIF and their clients daily to ensure timely validation with all business rules respected;
- trouble shoot and support EIF clients;
- perform data input activities;
- manage client's expectations and scalate issues.
BlackRockJunior Investment Data Analyst
Mar. 2020 - Jul. 2020Belgrade, Centralna Srbija, Serbia- obtaining and reviewing quarterly reports;
- validation of quarterly inclusion data based in EIF's in-house system;
- perform checks on quarterly inclusion data based on predefined business rules;
- check compliance of data and reportts with contractual terms and quality of the data supplied;
- communicate with EIF and their clients daily to ensure timely validation with all business rules respected;
- trouble shoot and support EIF clients;
- perform data input activities;
- manage client's expectations and scalate issues.
EYMarketing Intern
Mar. 2019 - Jun. 2019Belgrade- active participation in organizing company's corporate events;
- active involvement in logistics of the organization's external client event;
- using and updating the firm's internal client databases;
- distribution of the firm's publications to clients (preparation and control of recipient list, preparation of customized cover letters and the organization of dispatch);
- operational and administrative support of client events organized in the company's premises (communication with participants, preparation of materials, logistic and on-site support);
- office management for marketing purposes and updating digital news and databases;
- research of new companies for the EY Entrepreneur of the Year Program.
SBELM EducationEnglish Teacher
Jan. 2018 - Jan. 2019- design and develop lesson plans according to student’s individual ability to understand;
- instruct and motivate students in the course of study, paying special attention to slow learners;
- evaluate students individually and meet with parents to talk about their children’s progress.
Rainforest CafeSales
Jun. 2015 - Sep. 2015Atlantic City, New Jersey- work in store organizing sales and improving selling with creating additional rewards options;
- occasionally dealing directly with customers and their special needs;
- assists in running the shop and knowing about the products that the store sells and ensures that shelves, racks, and counters are organized.
Société GénéraleFront Desk Representative
Jul. 2013 - Sep. 2013Belgrade- handling basic or general queries at personal level following bank's policies and procedures;
- answering email, phone calls, and transferring calls to the respective staff members and handling administrative and clerical duties as ordered by the bank manager;
- managing courier, postal, ticket booking, and messages for the banking staff;
- maintaining daily records of incoming and outgoing calls and checks.
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