Société GénéraleFront Desk Representative
Jul. 2013 - Sep. 2013Belgrade- handling basic or general queries at personal level following bank's policies and procedures;
- answering email, phone calls, and transferring calls to the respective staff members and handling administrative and clerical duties as ordered by the bank manager;
- managing courier, postal, ticket booking, and messages for the banking staff;
- maintaining daily records of incoming and outgoing calls and checks.