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Work Background
Capital Arts Patrons' OrganisationBoard Member
Apr. 2024Canberra, Australian Capital Territory, AustraliaHead, Party Production
- Event management and logistics
LinkedInLocal CBRCo-Host
Nov. 2018 - Jan. 2021Canberra, Australia
Tangible HR SolutionsFounder and Managing Director
Jul. 2017AustraliaAs the Managing Director of Tangible HR Solutions, I work CEOs and senior managers to provide remote strategic program management, HR and people management and strategic guidance to a diverse client base that includes small businesses, consultancies, and not for profit organisations. I create bespoke initiatives that align with organisational objectives, fostering an inclusive and productive work culture, and effectively managing event logistics for the rollout of national programs. I start by conducting comprehensive assessments, identifying areas for improvement and providing tailored recommendations to enhance operational efficiency and maintain compliance, ultimately promoting organisational growth and success. I am skilled in leveraging Agile methodologies to efficiently manage projects, delivering high-quality results within specified timelines, and spearheading change management initiatives by supporting clients through effective communication, employee training, and the smooth integration of new systems and processes. Key Achievements for Clients:
• Devised and executed tailored HR frameworks, policies and procedures focusing on enhanced culture, compliance, and performance to drive organisational success and improve overall efficiency. • Led change management projects, integrating cutting-edge systems, and nurturing a culture of continuous improvement to adapt to the ever-evolving industry landscape.
• Implemented transformative HR projects and initiatives across multiple states and at all hierarchical levels.
• Led the coordination multi-state logistics for events for example led a program for the DV-alert Program, seamlessly rolling out events across five states and two territories within a critical two-month timeframe.
• Led learning projects requiring the design, development, implementation, assessment and evaluation of learning including the development and launch of innovative eLearning programs.
Australian GovernmentOrganisational Development and Change Manager
Mar. 2017 - Dec. 2017Canberra, AustraliaAs Organisational Development and Change Manager at Peoplebank, I worked on the Humanitarian Settlement Program Transition Project, focusing on building business capability and enhancing people practices across NSW. I provided coaching to executives and managers, helping them implement consistent people practices to strengthen business capability. My role involved delivering guidance on various HR topics, including pay, performance, disputes, and onboarding, ensuring compliance with employment laws. Furthermore, I collaborated with teams in recruitment, mobility, talent development, and remuneration to enhance the client experience and support key business objectives. I also facilitated training sessions for managers to improve their understanding and application of HR policies and procedures. Additionally, I analysed HR data and trends to provide actionable insights and recommendations for enhancing people management practices.
National Disability Insurance AgencyDirector National Onboarding Implementation
Sep. 2015 - Jan. 2017Canberra, Australian Capital Territory, AustraliaAs Director for National Onboarding Implementation at NDIS, I was responsible for managing the transition to the NDIS Full Scheme by leading negotiations with state government representatives to ensure alignment with strategic priorities and smooth implementation. I oversaw the national procurement process for Local Area Coordinators, ensuring efficiency, transparency, and adherence to guidelines. A key part of my role was developing and implementing a workforce plan to accommodate rapid growth, fostering a culture of high performance and readiness for the Full Scheme rollout. I also recruited and managed a skilled team to handle onboarding processes and built strong partnerships with senior leaders of external Local Area Coordinator organisations to promote collaboration and achieve shared goals. Key Achievements:
• Directed the negotiation of complex contracts with seven organisations and consortiums for local area coordination under the NDIS.
• Created and executed a workforce plan to support rapid growth during the transition to the NDIS Full Scheme.
• Managed the onboarding process for over 6,000 staff and strategic partners, successfully completing it within three months.
National Disability Insurance AgencyDirector, Senior Executive Service Support Unit
Jun. 2015 - Sep. 2015CanberraSet up and manage a unit to support the agency's senior executive from recruitment, to onbarding to ongoing support whilst on the job.
National Disability Insurance AgencyDirector, HR Business Partner National Network
Nov. 2014 - Jun. 2015CanberraLed the design and successful implementation of a national HR Business Partner Model throughout NDIA network including inducting and managing new Business Partners to the Agency and engaging NDIA leaders in the cultural shift required to facilitate the Business Partner concept and model.
National Opera / Canberra OperaGeneral Manager
Mar. 2013 - Jan. 2024Canberra, AustraliaAs the General Manager of National Opera, I drove the organisation's strategic vision, working in tandem with the Artistic Director and leading the Committee to ensure seamless alignment of events, activities, and operational plans with our strategic objectives. My role centred on cultivating and maintaining robust partnerships with government agencies, sponsors, donors, and community groups, fostering a collaborative ecosystem that bolstered community engagement and upheld our mission. I was also responsible to the logistics coordination of all performance and events.
I expertly managed annual budgets, guaranteeing the financial viability of the organisation and ensuring compliance with employment regulations and charity laws. My responsibilities encompassed the leadership and growth of the organisation, the development and implementation of innovative marketing strategies, elevating National Opera's profile and forging collaborative relationships with artists, musicians, and creatives through skillful negotiation. • Produced in conjunction with the Company’s Artistic Director, two major professional opera productions (a first for Canberra), that garnered multiple 5-star critical reviews both nationally and internationally, showcasing exceptional quality and a commitment to excellence. • Navigating the unprecedented challenges of the COVID-19 pandemic by providing strategic guidance, fostering resilience, and implemented business continuity measures and the well-being of artists.
• Negotiated, established and maintained various financial sponsors and in-kind partnerships across multiple businesses, including securing a significant multi-year financial commitment.
• Successfully obtained several grants from diverse sources, such as ArtsACT for strategic planning, the IMPACT Foundation for major projects, and a number of trustee foundations for smaller initiatives, ensuring the availability of essential resources for the Company’s success.
National Disability Insurance AgencyDirector, Training and Development
Feb. 2013 - Nov. 2014Canberra, Australia- design, develop, deliver and manager learning and development initiatives across the national network
- design, develop and implement learning and development strategy and plans
- contribute to the strategic development of the people focus and learning culture for the NDIS
ComcareManager, Complaints and Parliamentary
Sep. 2012 - Feb. 2013Canberra• Led a team who managed all aspects of parliamentary functions for the agency including coordination, quality assurance and preparation of ministerial and estimate briefs, Questions on Notice responses and ministerial complaints. • Led a team who managed all aspects of the feedback function (including complaints and compliments) for both Commonwealth and Self-insured entities of the Comcare Scheme. This included significant liaison across all levels of the agency and external stakeholders.
ComcareManager, External Education
Sep. 2009 - Sep. 2012Canberra• Led and managed the business of Learning and Development Solutions (LDS) including:
• Financial, administrative and resource management for cost recovery business unit – including:
forecasting and cost modelling, budget management and reporting, contract management, marketing and promotion
people management - workforce planning, recruitment, performance management, training, mentoring and coaching staff
• Managed the external training program, both public calendar and in-house training for the Commonwealth jurisdiction in the areas of injury prevention and injury management.
• Coordinated all aspects of the Certificate IV in Government (Injury Rehabilitation Management) • Facilitated events, seminars and conference, as a representative of Comcare
ComcareSenior Training Consultant
Mar. 2008 - Jan. 2009CanberraPlanned, developed, promoted, delivered and evaluated learning and development activities as part of Comcare national education program Occupational Health and Safety Act (1991) and the Safety, Rehabilitation and Compensation Act (1988)
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