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Work Background
AAA Cruise & TravelTravel Agent
Jan. 2022 - Dec. 2025Strong customer service skills to connect with clients and understand their travel needs.
Excellent communication skills for effective client interactions, both written and verbal.
Proven ability to sell travel packages and negotiate the best deals for clients.
Quick problem-solving abilities to address booking issues, changes, or disruptions.
In-depth understanding of travel regulations, including visa requirements and safety protocols.
Expertise in popular travel destinations, accommodations, and current industry trends.
Proficiency in using booking platforms and travel management tools to ensure smooth operations.
Coordinate and manage bookings for flights, hotels, car rentals, and activities.
Provide expert advice on destinations, travel options, and create personalized itineraries.
Offer ongoing client support before, during, and after their trips to ensure satisfaction.
Primarily office-based with flexible hours.
Opportunities for remote work based on agency needs.
Occasional travel for firsthand destination knowledge.
Wood Spring SuitesFront Desk Representative
Jan. 2022 - Dec. 2022Welcomed each new arrival pleasantly and confirmed reservations and identification
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift
Collaborated with team members to handle guest requirements from check-in through check-out
Oversaw fast-paced front desk operations and guests' needs at busy facility
AmazonAssociate
Jan. 2022 - Dec. 2022Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
Inspected incoming and outgoing shipments to verify accuracy and prevent errors
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Ensured product meets quality requirements and used scanners to read bar codes on products
Taco BellCashier
Jan. 2021 - Dec. 2021Helped customers complete purchases, locate items, and join reward programs
Maintained secure cash drawers, promptly resolving discrepancies in daily totals
Answered questions about store policies and addressed customer concerns
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Provided friendly service and assistance to clients promote customer loyalty, satisfaction, and sales
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