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Work Background
Business Transformation Professional
Schaffer SolutionsBusiness Transformation Professional
Jan. 2000United Stateshttps://schaffer.solutions/ Develop artifact-centric business process models and advise key executive stakeholders on business operations and territory management. Conduct operational readiness assessments, preparing startup businesses to pitch to investors and identify the best customers through solution productization, total addressable market awareness, and go-to-market strategy (GTM) execution. Provide service solutions to Trinity Intelligent Data Cloud, Forest Rim Technology LLC, Sonatafy Technology LLC, and EonCollective. ● Increased benchmarking performance rating with unprecedented returns during first 90 days of employment, exceeding prior year performance through alliances. ● Took ownership of a new role and reconfigured the CRM system within the first 30 days, turning leads into satisfied customers.
Director, Strategic Alliances
STAND 8 Technology ServicesDirector, Strategic Alliances
Jan. 2023 - May. 2024Kansas City Metropolitan AreaI forge high-powered partnerships and build sales channels, fueling our professional services team with revenue growth. Through strategic alliances, I equip them with cutting-edge skills and unlock markets, turning collaborations into a cash-generating engine. ● Organized partnerships to align with skilled professional resources to deliver solutions in core areas such as Product Engineering, Managed Services, and Cloud/Infrastructure COEs. Through AWS, Salesforce, ServiceNow, Atlassian, Cisco, Ingram Micro, and other partners, I am leveling up our capability to address market needs through our domestic, nearshore, and offshore COE teams to deliver business solutions. ● Currently focused on enabling our sales team through a consultative selling development program to pay-it-forward to our customers and ensure they have the best resources to support their business needs.
Sr Manager, Partner Solutions
T-MobileSr Manager, Partner Solutions
Jan. 2021 - Dec. 2022Overland Park, Kansas, United StatesProvide leadership through the identification, evaluation, and execution of new business opportunities through strategic partnerships. I lead a team of account managers to complete the analysis of complex business opportunities, assessment of key players and technologies, development of differentiated solution strategies, creation of alliance and GPO models, and development of business relationships to create new opportunities with strategic partners. ● Outlined TFB Alliance program strategy while attracting and signing critical partners into the program, including Amazon Web Services (AWS), Samsung SDS, HPE, Quantela, Toast, 3rd Eye Technologies, Boston Dynamics, and multiple System Integrators ● Launched TFB Group Purchasing Organization (GPO) Program for existing/new GPO partners that included annual revenues of ~$200 million year over year
National Account Director
NewmarkNational Account Director
Jan. 2018 - Dec. 2019Kansas City, Missouri AreaOversaw technology enablement supporting real estate contract management. We partnered with clients to align IBM Tririga’s real estate solution with the client’s long-term goals. Leveraged customer-focused approach, methods of continuous improvement, and best practices to reduce customer churn while achieving long-term customer loyalty. Delivered Tririga service solutions to Cummins Corporation, Cantor-Fitzgerald, and CenturyLink. ● Established real estate compliance by adding technology and service offerings to multiple national accounts. ● Met Software as a Service (SaaS) solution requirements through product offering assessments and critical feature recommendations. ● Increased growth in customer base through revenue recognition and key account development.
Managing Consultant, Strategy & Business Transformation
DeloitteManaging Consultant, Strategy & Business Transformation
Jan. 2017 - Dec. 2018United StatesReturned to Deloitte after a previous 14-year tenure. Demonstrated exceptional value-add to the company strategy and culture in specialist and tech roles during the first half of tenure. I progressed to senior management positions during the last half of my tenure, successfully leading large-scale network design and system implementations for the network services group. Led real estate technology operations through the implementation and administration of IBM Tririga and supervised a 1M-square-foot portfolio. Aligned business processes to software systems and implemented new practices and software enablement to improve business unit efficiency. ● Recruited and reengaged in 2017 as boomerang top talent to spearhead a targeted solution and implement the results. ● Reviewed, reconfigured, and validated development requirements for Walmart’s Integrated Workplace Management System (IWMS) as directed by stakeholder authority and requirements ● Spearheaded and won Hertz’s engagement by the assessment of current IWMS and determining a future-state IBM Tririga solution to ongoing issues.
Technology and Client Program Director
EBUSINESS STRATEGIES LLCTechnology and Client Program Director
Jan. 2012 - Dec. 2017United StatesConducted technology/security assessments to address insufficient security practices and decrease costly interruptions. Reviewed Global business process and real estate optimization for Google, completed Tririga gap analysis for commercial real estate group at ExxonMobil, and optimized engagement with American International Group (AIG) IWMS. Provided service and solutions to ExxonMobil, ConocoPhillips, AIG, Ford Land, Google, Apple, and Public Service Enterprise Group (PSEG). ● Produced over $1.5M in revenue with state-of-the-art critical management systems and top-of-class real estate software platform technologies with a new client in just over 12 months. ● Created Information Technology standard operating procedures to accommodate company growth. ● Introduced and guided evolutionary next-generation optimization and agile delivery model and service offerings.
Sr. Manager, Business Technology
Deloitte.Sr. Manager, Business Technology
Jan. 2008 - Dec. 2012Kansas City, Missouri Area
Sr. Manager, Real Estate Portfolio and Workplace Services Relationship Manager
DeloitteSr. Manager, Real Estate Portfolio and Workplace Services Relationship Manager
Mar. 2007 - Mar. 2008Mid America
Network Services Implementation Manager (Construction)
DeloitteNetwork Services Implementation Manager (Construction)
Jan. 2005 - Mar. 2007United States
Network Engineer
DeloitteNetwork Engineer
Jan. 2000 - Jan. 2005Mid America
PC Technician II
DeloittePC Technician II
Jan. 1998 - Jan. 2000Kansas City, Missouri Area
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