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Work Background
Black Ubuntu TechnologiesSales Lead Manager
May. 2021City of Johannesburg, Gauteng, South Africa● Develop effective lead sales and marketing approaches, leveraging data analysis to optimize sales methodologies. ● Engage with clients to address concerns, identify sales opportunities through consumer insights, and deliver tailored solutions. ● Present value proposition to potential clients, presentation of the product and it features. ● Setting realistic sales targets to foster team morale and prioritize progress. ● Adjust sales team functions and objectives as needed, fostering a supportive yet competitive work environment. ● Implement tactics to enhance profitability, efficiency, customer satisfaction, and brand loyalty. ● Provide mentorship to team members, focusing on time management, productivity, resource allocation and disciplinary measures. ● Innovate strategies to maximize sales, building on proven past successes and introducing fresh concepts to meet annual sales targets. ● Supervise daily operational procedures to ensure efficiency across the board. ● Compile and present reports, work breakdown structures (WBS), and sales cycles to management on a monthly basis.
● Engage in industry events to nurture customer relationships and conduct sales technique training for new product launches. ● Evaluate sales performance against key performance indicators (KPIs). ● Deliver monthly reports to the Sales Lead Manager, keeping stakeholders informed. ● Educate affiliate stakeholders on sales techniques and product attributes, emphasizing time management and efficient tool utilization to meet goals promptly and report outcomes effectively.
The Student Hub Pty LtdBusiness Development Key Account Manager
Jul. 2019 - Apr. 2021KwaZulu Natal● Improve regional processes and practices so as to achieve company’s goals and ensure clients adhere to company policies and guidelines. ● Help improve the efficiency of support services assisting sales and marketing to ensure free flowing communication amongst the clients throughout the regions ● Workhand-in-hand with top management serving as a link in-between to develop and implement new plans, ideas that will enhance the operations of the colleges at large. ● Assist in planning, provide support to marketing and sales activities, branding and promotional initiatives. ● Keyaccount management for the sales pipeline and provide support to the Partnerships Department. ● Reporting and feedback on how the entire region functions on a regular basis so as to ensure that sales commence in reaching targets. ● Attending functions and seminars, organizing and coordinating marketing road Expo and exhibitions, support National Provinces client events.
Coastal TVET CollegeSenior Lecturer
Mar. 2014 - Jul. 2019Durban Area, South Africa● Deliver lectures and assess students for Report 191 Business Studies syllabus and facilitating auditorium workshops. ● Facilitate designated course breakdown activities based on strategy academic plan as required and report to management periodically. ● Ensure the delivery of high-quality education and training in accordance with DHET requirements. ● Evaluate students' performance and maintain communication with students, parents, and relevant stakeholders. ● Maintain attendance records for all students and compile lists of those with poor attendance for reporting purposes.
● Conduct independent research to stay abreast of advancements in relevant subjects and enhancing teaching and learning. ● Solicit feedback from students, address their concerns, and ensure satisfactory resolution. ● Offer guidance to students in research and project completion ● Planand prepare strategy plans for academic year with projections for a three year cycle ● Educational specialist for Business Studies department
● Involved in curriculum development, mentoring and training of lecturers.
● Ensure the pass rate for throughput, support lecturers and student development. ● Oversee processes of students placements in the workplace.
ShellMarketing Assistance Specialist
Jun. 2009 - Mar. 2013Johannesburg Area, South Africa● Implement marketing strategies effectively. ● Provide efficient client support. ● Generate exception reports and address areas of concern promptly. ● Engagedirectly with agencies and advertisers at middle to senior management levels, ensuring the dissemination of relevant information such as RAMS, industry events, rate cards, flyers, presentations, and other key details. ● Managerelationships with retailers, analyzing and resolving any arising issues. ● Maintain a system tracker to monitor retail performance and behaviors. ● Compileand distribute reports, feedback, conduct research and analysis, prepare proposals and presentations for clients. ● Draft and analyze 12-month Retail Business Agreement Contracts. ● Handle email correspondence and administrative tasks including filing, drafting formal and informal letters, photocopying, scanning, and maintaining an organized working environment. ● Coordinate and host firm events and seminars. ● Managetender submissions and update the tenders database. ● Developmarketing materials, brochures, and web content.
● Coordinate newsletters and newsflashes. ● Handlemedia communications, including queries, interviews, overseeing articles, drafting and distributing press releases, and monitoring media coverage. Skills and Training Development: ● TimeManagement ● ProblemAnalysis and Solution ● Business Planning & Evaluation ● Effective Communication and Persuasion
Compass GroupSales Support Associate
Jun. 2007 - May. 2009Durban Area, South Africa● Provide assistance to the Sales Team in acquiring new clients. ● Support sales personnel in expanding the customer base.
● Assist in maintaining and updating the customer database. ● Respondtocustomer inquiries promptly and provide product or service information. ● Aid the sales department in managing customer accounts and balances. ● Collaborate with the sales team to achieve optimal sales outcomes and generate potential leads. ● Processsales orders received via inbound calls and organize sales meetings with potential clients. ● Facilitate communication and coordination between the sales and production departments. ● Conduct market research and participate in site visits. ● Contribute to the design and development of proposals for targeted clients and prepare presentations for pitches. ● Compiletenders and assist in identifying and implementing new contracts. ● Manage emails and office administration tasks. ● Compilesales cycle statistics and maintain the sales database.
Studio Twenty Four Pty LtdSales Representative
Nov. 2006 - May. 2007Durban Area, South Africa● The role ensured maintaining existing accounts, securing orders and fosters new account growth through strategic planning and daily organization of sales activities to engage with current and potential sales outlets. ● Customizes sales presentations to match the unique characteristics of each sales outlet or trade factor. ● Focusessales efforts by analyzing the current and potential client volume. ● Executes orders by referencing price lists and product literature. ● Provides management with updates on activities and results through various reports, including daily call reports, weekly work plans, and monthly and annual territory analyses. ● Trackscompetition by collecting current marketplace information on pricing, products, new releases, delivery schedules, and merchandising strategies. ● Stay-abreast of professional and technical advancements through relevant publications, personal networks, and professional associations. ● Recordsarea and customer sales to establish historical data. ● Contributes to team objectives by achieving associated outcomes as necessary.
MotunesPersonal Assistant
Mar. 2004 - Nov. 2006New Orleans, Louisiana● Monitoring and promptly responding to Event Organiser’s emails, handling calls, and proficiently communicating with clients ● Drafting correspondence on behalf of the Event Organiser, delegating tasks when necessary, and supporting the team ● Efficiently managing the Event Organiser’s electronic calendar, scheduling meetings, and coordinating logistics ● Arranging travel arrangements and creating intricate itineraries, representing the Event Organiser at meetings, and documenting action items and minutes ● Conducting research, preparing meeting materials, taking dictation, and organizing various administrative tasks ● Planning, coordinating, and executing events ● Crafting communications on behalf of the Event Organiser ● Creating presentations, typing documents, overseeing projects, maintaining filing systems, and updating the intranet ● Procuring stationery and office supplies as needed International Exposure: Gained valuable international exposure and experience immediately after college, pursuing dreams and creating lasting memories. Particularly immersed in the cultures of Americans in the cities of New York and New Orleans, facilitating Economic Development events between cities. The opportunity to travel broadened horizons, fostering an appreciation for diverse cultures. Thriving under pressure, adept at effectively managing office operations in the Event Organiser’s absence. Confident in delegating responsibilities to subordinates to optimize productivity and time management. Managed to travel the surrounding cities Hollywood, California, Miami and Washington.
eThekwini MunicipalitySecretary
Apr. 2003 - Sep. 2003Durban Area, South Africa● Complying Projects (LUMS) in Department of Town Planning
● Typing Formal and Business Letters
● Handling appointments and schedule meetings
● Compile Notice of Meeting and Taking Down Minutes
● Assist on switchboard and reception area
● Compile weekly jobs for Town Planners
● Lease with suppliers and vendors
● Office administration duties
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