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Work Background
RBGlobal Manager, Supply - eCom
Oct. 2020Slough, England, United Kingdom
GrouponHead of Private Label Inventory (Inventory Manager)
Jan. 2017 - Aug. 2020London, United Kingdom
Vyper Industries LtdSupply Chain and Operations Management Consultant
May. 2016 - Aug. 2016London, United KingdomStrategic Consulting, including business plan & e-commerce supply chain strategy development.
Amazon EU Sarl, UK BranchSupply Chain Manager (In-Stock and Supply Chain Operations)
Apr. 2013 - Apr. 2016London, United Kingdom- Managed daily supply chain operations including overseeing the growth of Office Products business.- Developed and implemented strategies to manage projects to expand growth of the business andincrease profitability while improving the overall end customer experience.- End-to-end management of supply chain operations for a £130 million business that contains over140,000 SKUs and over 500 global vendors.- Collaborated with Senior leadership from supplier base to implement projects and supply chainmanagement best practices and operational improvements that saved Amazon over £2 million.- Managed global projects and implemented them within the business to maximize supply chainperformance enabling a growth rate of 30% YoY since 2013.- Managed and coached 3 Brand Specialists to support the growth of the category, provided training,guidance and support on inventory management on Office Products in order to achieve target onavailability (improved 100bps in Out of stock metric in 2015 on average for each of the directs).- Developed project management documents (SOPs) including weekly business review documents to ensure that projects remained on schedule.- Led projects to reduce procurement lead-time which lead to reductions of 10% in office supplierlead-time in 2015, and 8% which saved the business £1 million in 2015.- Managed relationships with the vendor base including establishing guidelines and reviewingprocesses for manufacturers end-to-end supply chain operations and delivery that reduced defectsby 15% across the product family saving £0.7 million in 2015.
Amazon EU Sarl, UK BranchAssociate In-stock Manager
Apr. 2011 - Apr. 2013Slough, United Kingdom- Managed day to day operations for Office Products Category and evaluated existing operations toidentify opportunities to improve infrastructure and stock availability, achieved 93% availability(200bps improvement YoY) in 2012.- Led a variety of improvement and business development projects including on project covering theS&OP processes for the office products and consumer Hardlines division.- Improved automation workflows to achieve a 96% rate of vendor adoption of the new Returns viaVendor Central (RAVC).- Reduced the number of customer missed promises by 11.6% year-over-year by carefully monitoring inventory control and management processes.
Amazon EU Sarl, UK BranchCategory Analyst
Apr. 2009 - Apr. 2011Slough, United KingdomLed projects to develop pricing and other key guidelines for selling products andexpanding company revenue.Resolved purchase price variance issues with suppliers promptly to promote long-term suppliersatisfaction and trust.Created a new template for the Li-ion battery line for the Consumer Electronics product lines toimprove vendor compliance with updated legislation.Led selection and Range expansion project for Computers Business.
Amazon EU Sarl, UK BranchControl Buyer
May. 2008 - Apr. 2009Slough, United Kingdom- Responsible for all Consumer Electronics customer returns, worth £1.6 Million during peak period.- Level of un-sellable inventory achieved 2.8% of total inventory Vs a target of 4%, achieved the lowest un-sellable inventory level of £500,000 in Q4 2008.- Rolled out RAVC project for Consumer Electronics (Returns via Vendor Central), which enabled on boarding of an array of 200 vendors. Successfully transitioned the returns process from Amazon’s Glasgow warehouse to Amazon’s Swansea warehouse.- Implemented Liquidation strategy for consumer electronic items that cost less than £17 and also implemented a process for returning Panasonic TV’s which increased the yield from grading TVs from 45% to 70%.- Implemented real time disposition (RTD) for Consumer electronics which will benefit fulfilment centres in terms of space by eliminating the need for stowing returned goods.- Created a working document (value stream map) of the returns flow from a customer returning a product to eventual disposition.- Deliver accurate forecast (Mean Absolute percentage error of 10%) of the inbound volume for IndigoStarLighthouse warehouse every week.
HPLong term forecast analyst
Jun. 2007 - Dec. 2007Grenoble Area, France- In charge of reviewing the existing forecasting techniques for desktop sales in the EMEA region and redesigning the forecasting process. Implemented Adaptive Exponential smoothing technique of forecasting Desktop sales for Business operational plan (BOP) and reduced the forecast error from 21% to 11%. Persuaded the management to adopt the tool into the monthly Long term forecast planning.- Pioneered in the construction and design of SPC (Statistical process control) tools to control the process of demand planning applying the use of tracking signal and MAPE (Mean absolute percentage error) as the forecast accuracy metric.- Developed and implemented cost erosion tool to track the profit margin impact on desktop sales by analysing average spend on a commodity per Desktop per wave (3month period).The analysis proved the predicted cost erosion on materials of -12%, will increase the profit margin as the expected reduction in Average unit price (AUP) is 2% for Q1 2008 through to Q2 2008. Calculated the Average material cost reduced wave over wave from (71% to 68%) while AUP maintained hence margin improved.
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