Amazon EU Sarl, UK BranchSupply Chain Manager (In-Stock and Supply Chain Operations)
Apr. 2013 - Apr. 2016London, United Kingdom- Managed daily supply chain operations including overseeing the growth of Office Products business.- Developed and implemented strategies to manage projects to expand growth of the business andincrease profitability while improving the overall end customer experience.- End-to-end management of supply chain operations for a £130 million business that contains over140,000 SKUs and over 500 global vendors.- Collaborated with Senior leadership from supplier base to implement projects and supply chainmanagement best practices and operational improvements that saved Amazon over £2 million.- Managed global projects and implemented them within the business to maximize supply chainperformance enabling a growth rate of 30% YoY since 2013.- Managed and coached 3 Brand Specialists to support the growth of the category, provided training,guidance and support on inventory management on Office Products in order to achieve target onavailability (improved 100bps in Out of stock metric in 2015 on average for each of the directs).- Developed project management documents (SOPs) including weekly business review documents to ensure that projects remained on schedule.- Led projects to reduce procurement lead-time which lead to reductions of 10% in office supplierlead-time in 2015, and 8% which saved the business £1 million in 2015.- Managed relationships with the vendor base including establishing guidelines and reviewingprocesses for manufacturers end-to-end supply chain operations and delivery that reduced defectsby 15% across the product family saving £0.7 million in 2015.